ISBN-13: 9783319561448 / Angielski / Miękka / 2017 / 255 str.
Worldwide, engagement levels among employees languish at only 25%. Aiming to help leaders maximise the engagement of employees and citizens by exploring the impact of a process of active enthusiasm (PACE), this book shows that engagement is continuous and cannot be assessed by annual surveys. The PACE model can be used to maximise this process.