Transformational Culture: Develop a People-Centred Organization for Improved Performance

ISBN-13: 9781789661088 / Angielski / Miękka / 2021 / 320 str.

David Liddle

Opis

Resolve internal politics, defuse employee disagreement and develop a values-based culture that focuses on people to drive individual employee and business performance.

Recenzje

"Provides the guidance to leaders, managers, and HR professionals on the importance of putting purpose, values and people first. David delivers a blueprint for creating an inclusive, sustainable, and high performing culture." Omar Ali, Financial Services Leader, EY

Spis treści

• Section - PART ONE: The Case for Change;
• • Chapter - 01: The transformational culture and why it matters;
  • Chapter - 02: Shift happens - from retribution to transformation - How to harness the power of restorative justice;
  • Chapter - 03: The Transformational Culture Model - A blueprint for a fair, just, inclusive, sustainable and high-performing organization;
  • Chapter - 04: The 7Cs of a transformational culture;
  • Chapter - 05: The Resolution Framework - A fresh approach for resolving concerns, conduct, complaints and conflicts at work;
  • Chapter - 06: A very uncivil war - The toxic culture (and what to do about it);
  • Chapter - 07: Aligning people, purpose, values and behaviour;
  • Chapter - 08: Putting the human into human resources - The emergence of a modern people and culture function;
  • Chapter - 09: Engage leadership - Leadership, management and the transformational culture;
  • Chapter - 10: Wellbeing, engagement and inclusion - The key to great employee experience and world-class customer experience;
• Section - PART TWO: The Transformational Culture Playbook;
• • Chapter - 11: Transformational Toolkit 1;
  • Chapter - 12: Transformational Toolkit 2;
  • Chapter - 13: Transformational Toolkit 3;
  • Chapter - 14: Transformational Toolkit 4;
  • Chapter - 15: Transformational Toolkit 5;
  • Chapter - 16: Transformational Toolkit 6;
  • Chapter - 17: Transformational Toolkit 7;
  • Chapter - 18: Transformational Toolkit 8;
  • Chapter - 19: Conclusion and calls to action;
  • Chapter - 20: Overview of the models that underpin a transformational culture;

O autorze

David Liddle is the CEO of the TCM Group and president of the People and Culture Association. David is a recognized leader in the areas of conflict resolution, cultural change, and transformational leadership. For over twenty years, David Liddle and his team have been delivering award winning conflict resolution, leadership development, and cultural change programmes for organizations across the globe. Based in London, UK, in 2021 he was named as one of the Most Influential HR Thinkers by HR Magazine and has been featured on the Thinkers50 Radar for 2022. David Ulrich is the Rensis Likert Professor of Business at the University of Michigan. He is also the co-founder of The RBL Group. In addition, Ulrich is an author, speaker, management coach and management consultant.