Foreword xvIntroduction 1Part 1: So You're Going to Be a Trainer 5Chapter 1: Exploring Training and Talent Development 7Chapter 2: How Adults Learn 31Chapter 3: Introducing the Training Cycle 51Part 2: T&D: The Training Part 65Chapter 4: Analyzing Needs and Designing Learning 67Chapter 5: Developing the Training Program 89Chapter 6: Implementing Learning: It's Showtime 131Chapter 7: Evaluation: It's Not Over Yet! 157Chapter 8: Getting Results: Transfer of Learning 181Part 3: What ADDIE Doesn't Tell You 193Chapter 9: Being Prepared to Succeed 195Chapter 10: Your Job as a Facilitator 225Chapter 11: Mastering Media and Other Visuals 251Chapter 12: Addressing Problems: What's a Trainer to Do? 273Part 4: T&D: The Talent Development Part 301Chapter 13: Your Talent Development Role 303Chapter 14: Building a Learning Culture 321Chapter 15: Employee Development Is Everyone's Job 339Part 5: The Professional Trainer 357Chapter 16: The Consummate Professional 359Chapter 17: Talent Development Certification 373Chapter 18: The Future of the Talent Development Profession 387Part 6: The Part of Tens 411Chapter 19: Ten Virtual Warm-Ups 413Chapter 20: Ten Quick Ways to Enable Social Learning 419Index 425
Elaine Biech is president and managing principal of ebb associates inc, an organizational and leadership development firm that helps organizations work through large-scale change. Her 30 years in the training and consulting field include support to private industry, government, and non-profit organizations.