Tourism, Safety and COVID-19: Security, Digitization and Tourist Behaviour

ISBN-13: 9781032049212 / Angielski

Salvatore Monaco

Opis

This book offers empirical insights on key challenges faced by the travel and tourism industries in the post-COVID-19 era. The desire to make tourism safe is gaining ground; but what does this mean? This book explores the guarantees travelers want in the post-pandemic era and how individual territories are predicting and responding to these needs. It explores the role of innovation and digital solutions, assures tourists different ways of using services, both physical and digital. It considers how the commitment of smart tourist cities to technology, sustainability, and accessibility is able not only to improve the quality of travelers’ tourist experience, but also the quality of life of local inhabitants. This book considers the main solutions that many destinations are already experimenting, around the world to respond to the new safety demands of travelers.

Spis treści

Introduction: Tourism and Covid-19: Amongst Desire to Travel, New Fears and Opportunities. An Introduction

Chapter 1: Tourism, Security and Crisis Management
Introduction
1. Tourism does not go on vacation

2. Tourism and Health

3. Tourism Management Plans during times of COVID-19 emergency

Conclusions

Bibliography

Chapter 2: Innovation in Post-COVID Tourism: From Big Data to Artificial Intelligence and Tourism Rebound

Introduction

1. It all started in China...

2. Taiwan does not stand by

3. The uniqueness of Japan: fewer deaths than in 2020 despite the virus

4. The young South Korea

5. What changes occurred from East to West?

Conclusions

Bibliography

Chapter 3: How to Choose Safe Destinations: From ‘communitycation’ to New Digital Analysis Tools

Introduction

1. Beyond the official sources: the tourist communitycation

2. Updated maps and websites

3. Other services approaching the new normality

4. The Algorithm of Decision Support for travelers

Conclusions

Bibliography

Chapter 4: A System in Crisis: Means of Transport in Search of Solutions and New Functions to withstand the Pandemic

Introduction

1. The current status of air transport

2. Rail transport

3. Sea transport

Conclusions

Bibliography

Chapter 5: Being a Tourist without Moving: Stationary Tourism as an Alternative Strategy for Traveling

Introduction

1. Tourist complexity redesigned by new technologies

2. Some worldwide initiatives

3. Not just museum…

4. Tourism experiences through games

5. The main solutions for holding large-scale events

Conclusions

Bibliography

A Look to the Future. Some Concluding Remarks

O autorze

Salvatore Monaco is Postdoctoral Researcher in Sociology at the Faculty of Education, Free University of Bozen – Bolzano (Italy), where he teaches ‘Gender, Identities and Spaces’. He obtained his PhD degree in Social Sciences and Statistics from the Department of Social Sciences, University of Naples Federico II (Italy). He is researcher at Osservatorio LGBT and OUT (Osservatorio Universitario sul Turismo), University of Naples Federico II. His research interests concern social exclusion, tourism, urban contexts, technologies and new media, with particular attention to issues related to identities, genders, sexual orientations and generations.