ISBN-13: 9781138132016 / Angielski / Twarda / 2015 / 180 str.
ISBN-13: 9781138132016 / Angielski / Twarda / 2015 / 180 str.
This new edition introduces the key concepts of TQM in the education context, discusses organizational, leadership and teamwork issues, the tools and techniques of TQM, and will help educators develop a framework for management in their school.