Threat Assessment: A Risk Management Approach

ISBN-13: 9780789016270 / Angielski / Twarda / 2003 / 206 str.

James T. Turner; Michael G. Gelles

Opis

Using tools pioneered by the late Chris Hatcher, psychologist consultants in the risk management field overview workplace violence and warning signs (including cyberthreats) and organizational response options. They present case examples and interviewing strategies. Appended material includes a thre

Spis treści

• Foreword
• Preface
• Acknowledgments
• Chapter 1. Threat Management: Organizational Challenge
• A Threat Review Team
• Chapter 2. Work Place Violence: An Overview
• Defining Workplace Violence
• Recognizing the Types of Workplace Violence
• Statistics on Workplace Violence
• Myths Regarding Workplace Violence
• Conditions That May Lead to Workplace Violence
• Warning Signs
• Chapter 3. Organizational Response Options
• Threat Response Process
• Incident Response Checklist
• Chapter 4. Intake Process
• Initial Stage of Contact
• Second Stage of Contact
• Chapter 5. Category Classification
• Category 1
• Category 2
• Category 3
• Category 4
• Category 5
• Case Examples
• Chapter 6. Threat Management: Interviewing Strategies
• Introduction
• Interview and Investigation
• Chronological Documentation
• Establishing the Pattern
• Collateral Interviews
• Assessment of Case Material
• The Interview Environment
• Interview Phases
• Chapter 7. Liaison with Law Enforcement
• Chapter 8. Analysis of Threats
• Principles of Threat Communication Analysis
• Communicated Threat Rating
• Case Example
• Chapter 9. Threat Assessment Feedback for Management
• Feedback Elements
• Case Example
• Chapter 10. Stalking As a Contemporary Crime in the Workplace
• Background
• Stalking Defined
• Stalking As a Mental Disorder in the Workplace
• Threat Assessment and Response
• Chapter 11. Cyberthreats
• Defining Cyberthreats
• Risk Control
• Case Examples
• Chapter 12. Insider Threat: Risk Management Consideration
• Behavior, Personality, and Motivation of the Employee at Risk
• The Development of a Problem
• Behavioral Indicators of Insider Risk
• Applications
• Chapter 13. Executive Vulnerability
• Appendix A: Threat Information Card for Potential Victims
• Appendix B: Stay Away Letter
• Appendix C: Behavior Improvement Plan
• Appendix D: Health Provider Questions
• Appendix E: Announcement of Employees Regarding Security Changes
• Bibliography
• Index
• Reference Notes Included

O autorze

James T. Turner, Michael Gelles