Introduction;
Part 1: working with children and families;
Applying a person-centred approach;
Supporting families in a culture of blame;
Working constructively with uncooperative clients;
Dealing with manipulative parents and unhealthy attachments;
Dealing with attachment and trust issues;
Managing large sibling groups;
Focusing on the needs of the parent;
Part 2: Working with colleagues and managers;
Managing different professional perspectives;
Encouraging effective supervision;
Challenging decisions;
Dealing with a colleagues suspension;
Assessing risk;
Conclusion.