The Vested Outsourcing Manual: A Guide for Creating Successful Business and Outsourcing Agreements

ISBN-13: 9780230112681 / Angielski / Twarda / 2011 / 408 str.

Kate Vitasek

Opis

In this must-have guide for creating and implementing successful outsourcing processes and partnerships, Vitasek drives the principles of Vested Outsourcing beyond theory into practice. From shared vision, desired outcomes to win-win and long-term success the manual will help managers build an agreement vested in each other's success.

Recenzje

"Vested Outsourcing truly flips conventional outsourcing on its head. This book is a must read for any company outsourcing that is trying to achieve fast, good and cheap." - Peter Sheahan, Author of the bestselling book Flip

"The journey to a truly collaborative agreement is practically guaranteed if you follow the step-by-step process outlined in this great book." - Dawn Tiura Evans, President and CEO, Sourcing Interests Group

"Vested Outsourcing offers a robust approach for developing high-performing strategic relationships. Read this book and learn how you can take your strategic relationships to the next level." - Tim Cummins, CEO, International Association for Contracting and Commercial Management

"The Vested Outsourcing Manualshould be a must-read for every organization engaged in outsourcing." - Joe Andraski, President and CEO, Voluntary Interindustry Commerce Solutions Association

"This is truly a landmark work, presenting logical, practical, and sound principles and practices for establishing and governing mutually rewarding outsourcing relationships that can withstand the challenges of changing market conditions.It is a masterpiece of common sense." - Jim Groton, renowned dispute resolution expert and former President of the American College of Construction Lawyers

"We've had tremendous success in applying Vested thinking with strategic clients; The Vested Outsourcing Manual now gives us a systematic approach to apply the concepts more broadly." - Lauralee Martin, Chief Financial Officer and Chief Operating Officer ofJones Lang LaSalle

Spis treści

Introduction PART I: LAYING THE FOUNDATION Review of Vested Outsourcing 5 Rules Creating a System that has a flexible framework WIIFWe/ Creating a Shared Vision PART II: CREATING A PROCESS BY THE RULES Rule 1: Outcome-Based vs. Transaction-Based Business Model Intent Rule 2: Focus on the WHAT, not the HOW Statement of Objectives Rule 3: Clearly Defined and Measurable Desired Outcomes KPIs/Metrics Rule 4: Pricing Model with Incentives to Optimize Cost/Service Tradeoffs Matching Incentives Continuous Alignment Rule 5: Insight vs. Oversight Governance Structure Relationship Management Framework Change Management/ Agility Transformation Management Process Exit Management, People Changes Other PART III: GETTING TO WE Collaboration, not Negotiation Writing the Contracts Conclusion Appendix

O autorze

KATE VITASEK is Lead Researcher and Faculty Member for Vested Outsourcing at the University of Tennessee's Centre for Executive Education, USA. Vitasek is also Founder of Supply Chain Visions, a consulting firm that specializes in supply-chain strategy and education. She is a guest faculty at dozens of Universities and also teaches seminars for the Warehouse Education Research Council, Council of Supply Chain Management Professionals and is on the peer review board for the Journal of Business Logistics with Jeanette Nyden, JD,  Jacqueline Crawford, and Katherine Kawamoto.