The Training Evaluation Process: A Practical Approach to Evaluating Corporate Training Programs

ISBN-13: 9789401053068 / Angielski / Miękka / 2012 / 277 str.

David J. Basarab Sr; Darrell K. Root; David J. Basarab Sr

Opis

This book details a unique training evaluation approach developed by David J. Basarab, formerly Manager of Educational Measurement at NCR and currently Manager of Evaluation at Motorola University, which has enabled these corporations to successfully evaluate their corporate training programs. This allows corporations to determine whether money spent on training is an investment or an expense. This evaluation approach is also significant in determining either the effectiveness of or the opportunities to improve corporate training. In this book the authors provide the commercial training industry with a step-by-step approach to use when evaluating training programs. The Training Evaluation Process can be applied generically to evaluate training programs across all corporate environments.

Spis treści

Preface. 1. Introduction to Evaluation. 2. Training Evaluation Phases. 3. Developing an Evaluation Plan. 4. Develop Evaluation Procedures. 5. Obtain Evaluation Data. 6. Analyze Evaluation Data. 7. Report Evaluation Results. 8. Measuring Effective Evaluations. 9. Glossary of Terms. 10. Index.