ISBN-13: 9780749456252 / Angielski / Miękka / 2009 / 320 str.
ISBN-13: 9780749456252 / Angielski / Miękka / 2009 / 320 str.
A reference manual to designing and delivering a successful training course. It provides both theory and practical exercises; guiding the reader through the total design process from start to finish.