The Team-Building Workshop: A Trainer's Guide

ISBN-13: 9780814470794 / Angielski / Miękka / 2001 / 464 str.

Vivette Payne

Opis

"Of all the challenges faced by organizations today, team-building ranks as one of the biggest--and most critical. With organizations increasingly dependent on high-performance teams for virtually every imaginable activity, teamwork has become a major business strategy--and getting teams to work an absolute necessity.

The Team-Building Workshop was written specifically to help readers design and lead a two-day team-building workshop that achieves measurable results. Using the six-step team-building process and wealth of ready-to-use training materials, readers will be able to:

* Recognize when team building is the right solution

* Generate true commitment to team building

* Handle resistance to team building

* Accurately assess the team's needs

* Cure dysfunctional teams, resolve team conflict, and rebuild team trust

* Use team building to improve productivity, quality, and customer satisfaction."