The Stigmatization of Community-Based Organizations as "Ghetto" : An Appreciative Inquiry: Change Management Strategies to Counteract this Labeling Phenomenon

ISBN-13: 9783659894718 / Angielski / Miękka / 2016 / 84 str.

Emad Rahim

Opis

This book investigated the origin and use of the term "ghetto" by clients and employees in four different inner-city community centers in Upstate New York, that service clientele of low socioeconomic status. The investigation of the term "ghetto" and the consequences of the term were conducted under the "looking glass-self" concept, by Charles Cooley, as well as theories by such seminal thinkers as Kurt Lewin, George Herbert Mead, Erving Goffman, Bryant A. Okhuysen and Gerardo A. Hudson. Data was collected through a review of the relevant literature and the collection of focus group responses from employees of the four community centers. The study found that organizations that are labeled as "ghetto" take on the attributes of that stigmatization. Applying the Appreciative Inquiry (AI) method and other change management strategies are recommended to confront this labeling phenomenon.

O autorze

Dr. Emad Rahim is an award-winning author, educator, entrepreneur, Fulbright Scholar and TEDx Speaker. He currently serve as the Kotouc Endowed Chair at Bellevue University and Jack Welch Management Institute Fellow. He earned a Doctorate in Management, and completed post-doctoral fellowships at Tulane University and Harvard University.