ISBN-13: 9783836425827 / Angielski / Miękka / 2007 / 264 str.
ISBN-13: 9783836425827 / Angielski / Miękka / 2007 / 264 str.
The globalization of the information technology market and the increased affordabilityof systems that automate business activities have made it possiblefor more small and medium enterprises to acquire this type of technology.This means that the cultures under which these systems are produced are oftendifferent from those of user sites. The purpose of the research presentedin this book is to document and understand how the sociocultural frameworksand dynamics of producers and users of business information systemsinfluence diverse interpretations of their usefulness. This is done through aframework based on the concept of technological frames. The author discussesthe notion of usefulness in Human Computer Interaction and InformationSystems, and expands it with knowledge drawn from the Sociology ofTechnology. A discussion of previous research on the relation between cultureand technology is developed and followed by an intercultural a study of producersand users of a software package for small and medium businesses.The book is addressed to IT professionals and researchers interested in the socio-technical dimensions of systems design, evaluation and acceptance.