ISBN-13: 9780470634189 / Angielski / Miękka / 2010 / 320 str.
Get customers, clients, and co-workers to say "yes " in 8 minutes or less This revised second edition by a leading expert of influence continues to teach a proven system of persuasion. Synthesizing the latest research in the field of influence with real-world tested experiences, it presents simple secrets that help readers turn a "no" into a "yes." Every secret in this book has been rigorously tested, validated, and found reliable.