The Sage Handbook of Conflict Communication: Integrating Theory, Research, and Practice

ISBN-13: 9781412987790 / Angielski / Twarda / 2013 / 912 str.

John G. Oetzel; Stella Ting-Toomey

Opis

The SAGE Handbook of Conflict Communication: Integrating Theory, Research, and Practice is the first resource to synthesize key theories, research, and practices of conflict communication in a variety of contexts. Editors John Oetzel and Stella Ting-Toomey, as well as expert researchers in the field, emphasize constructive conflict management from a communication perspective which places primacy in the message as the focus of conflict research and practice.