The Role of Service in the Tourism & Hospitality Industry: Proceedings of the Annual International Conference on Management and Technology in Knowledg

ISBN-13: 9781138027367 / Angielski / Twarda / 2015 / 250 str.

Ford Lumban Gaol

Opis

This proceedings volume contains papers presented at the 2014 International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality (SERVE 2014), covering a wide range of topics in the fields of knowledge and service management, web intelligence, tourism and hospitality. This overview of current state of affairs and anticipated developments will be of interest to researchers, entrepreneurs and students alike.

Spis treści

Residential preference towards physical environment in public low-cost housingN. Khair, H.M. Ali, N.H. Juhari & M. AwangThe effectiveness of teaching and learning module to enhance preschool children’s Emotional Intelligence N.A. Akmal Rohaizad, A.M. Kosnin & M.U. KhanContemporary research fronts for integrating Russia into global value chains N.M. Filimonova, R.N. Fedosova & B.I. KheifitsKey indicator for measurement shopping mall’s servicescapes N.H. Juhari, H.M. Ali, N. Khair & A. MariahA comparative study of cognitive ability between Malaysia and Indonesia preschooler F. Hutagalung, N.A. Aziz & Z.M. IsaThe effect of abacus mental arithmetic on children mathematic ability F. Hutagalung, S. Kamaruzaman & C.H. LengImpact of tourists nationality towards visitation tendency A. Marzuki & D. MohamadISO 9001:2008 Implementation in higher education: Does it contributes to the student satisfaction? N.M.M.N. Azizaman, M.S.M. Ariff, N. Zakuan & K. IsmailThe impact of Quality Management Practices on Communication Behavior amongst Malaysia Hajj Pilgrims: Survey result M.F. Ahmad, M.S.M. Ariff, N. Zakuan, S.S.S.A. Rahman, M.B.A. Latif & M.R. KhalidConceptual and methodological issues in contextualizing applied psychology research: A Malaysian perspective R.A.M. Jaladin, P.L. Lau, H. Muhammad & F. HutagalungCorrelation between literacy and numeracy screening test and children cognitive level Y.S. Wei, F. Hutagalung & A.R. ZakariaThe effects of animal themed lessons on alphabet knowledge among the indigenous preschoolers in Pulau Carey, Malaysia P. Jeyabalan & F. HutagalungProspect of physiotherapy profession and requirements for changes in high school curriculum A.R. Zakaria, M. Mohsin, F. Hutagalung & H. BaharunIndonesian and Russian public sector accounting education: Difficulties, challenges, and effectiveness A. Tatiana & I. YuhertianaManaging Persons With Disabilities: In the context of employment right H.A. Wahab & Z.A. AyubIslamic medical tourism providers in Malaysia: Challenges and opportunities S. Moghavvemi, S. Zailani, S.M. Ali & G. MusaMethod of real estate evaluation for recreational purposes D. Bartoněk & S. DermekováAlgorithm for Travelling Salesman Problem D. BartoněkThe role of benefit and cost in acceptance Knowledge Management System: Knowledge contributor perspectives S. Assegaff & H. MulyonoEstablishing Islamic medical tourism in Malaysia: Understanding the motivations and challenges S. Mohezar, S. Zailani & S. MoghavvemiThe level of practices in a model of school financial management K. Ismail, N.M. Norwani, R. Yusof, M.A. Jusoh & M.S.M. AriffUsage of low vision devices for low vision students in a special education school Umadevi, Z. Naimie, R.A. Abuzaid, S.H. Halili & S. SirajThe relationship between authoritative parenting style and academic achievement N.N.F. Hasyim, Z. Naimie, R.A. Abuzaid, S.H. Halili & S. SirajParental involvement in children education: Why does it make a difference? Eereka, Z. Naimie, R.A. Abuzaid, S.H. Halili & S. SirajEnhancing pre-service TESL teachers’ and trainee counsellors’ collaborative reflective practice for professional development through blogs A. Asmawi & R.A.M. JaladinA conceptual model of Risk Management Practices and organizational performance for Malaysia’s Research Universities M.S.M. Ariff, N. Zakuan, M.N.M. Tajudin & K. IsmailTechnology for communities: Basis data management for RW Siaga T. Elida, B. Susanti & FitrianingsihDesign of multi-model ontology for library recommender system Hendrik & N.W. RahayuFramework of the space utilization survey for Malaysian public Higher Education Institutions M.S.A. Rahman, H.M. Ali, I. Sipan & A.H. MohammedSpace utilization survey database for Higher Education Institutions M.S.A. Rahman, H.M. Ali, I. Sipan & A.H. MohammedIdentification of the supply chain relationship in supporting the development of agro-based resources creative industries in Indonesia S. Ratnaningtyas, E.R. Chaldun, W. Dhewanto & S. HerlianaExploring the role of religious motivation towards tourist satisfaction: A proposed Islamic tourism model from a Malaysian perspectiveA. Haque, Dzuljastri, A. Momen, A.B. Anwar & N. HashimExploring customer service experience equity on the customers’ behavioral intention in tourism industry N. Hashim, A. Haque & A.A.O.A. WahabYouth social entrepreneurship development: A conceptual framework S. Herliana & Q. AinaExploring the connection between knowledge sharing behavior and social network sites S.N.S.B. Dahari, M.Z.H.B.M. Sawal & A.S.A.B. IdrisLibrarian Knowledge Productivity Behaviour: A conceptual model S.N.S.B. Dahari, A.L.B.A. Rahman, M.Z.H.B.M. Sawal & Z.A.B.M. TanuriTourism development and planning in Malaysia: From national level to local authority level N. Hasliza, Md. Saad, S.N.A. Khalid & N.Z. AbidinSHICARO: Semi-supervised Hierarchical Clustering bAsed on Ranking features using Ontology R. Yangui, A. Nabli & F. GargouriOpportunities and challenges of ICT cluster development in Indonesia: Triple helix approach S. Herliana

O autorze

Ford Lumban Gaol, Fonny Hutagalung