The Retailer's Guide to Loss Prevention and Security

ISBN-13: 9780849381102 / Angielski / Twarda / 1996 / 288 str.

Donald J. Horan

Opis

This introduction to retail security covers the basic principles, available techniques and technologies and the retailer's interaction with police authorities, courts, and the law in general.

Recenzje

>"Are you a retail loss prevention manager looking to benchmark your program? Have you recently acquired retail security duties? Either way, this book is a good place to start." This book helps the harried loss prevention professional to step away from whatever crisis is at hand and view responsibilities and operations from a fresh vantage point. For merchants or security professionals seeking to learn the basics, reconsider neglected concerns, or simply enliven their loss prevention programs, this book is a fine resource."
-Security Management

Promo Copy

Spis treści

CONTENTS: Introduction. Elements of Physical Security: Overview. Locking Hardware. Alarm Systems. Electronic Article Surveillance. Closed Circuit Television. Guard Force Management. Loss Prevention Programs: Overview. Employee Awareness. Audit Programs. Shoplifting Prevention. Employee Dishonesty. Sales Audit. The Finer Points: Overview. Investigation and Interview. Civil Liability. Robbery Prevention. Scams, Frauds, and Bouncing Checks. Civil Recovery and Civil Demand. Violence in the Workplace. Security Operations: Overview. Incident Reports. Apprehension Criteria. Prosecution Criteria. Criminal Trespass. Crisis Management Teams. Emergency Procedures. Appendix.

NTI/Sales Copy

O autorze

Donald J. Horan