ISBN-13: 9783659413490 / Angielski / Miękka / 2013 / 488 str.
In the current global competitive scenario,all business organizations need to concentrate on three things--Quality, Productivity and Profitability.Innovation also plays a very important role. This book tries to consolidate in one place the various tools that can be used for bringing about continous improvements in Quality and Productivity while reducing the Costs which alone can improve the bottomline.This book can be used both by students of Management and the Corporate Trainers.