The Psychology of Safety Handbook

ISBN-13: 9781566705400 / Angielski / Twarda / 2000 / 560 str.

E. Scott Geller

Opis

You cannot improve your organization's safety performance to enviable levels without addressing human behavior and attitude effectively. The only comprehensive reference on the psychology of the human dynamics of safety, The Psychology of Safety Handbook shows you how to apply psychology to improve safety and health in your organization. Dr. Geller provides theory, procedures, and tools to guide your organization's long-term continuous improvement.
Based on Dr. Geller's bestselling The Psychology of Safety, this new and expanded Handbook gives you everything you need to decrease the frequency and severity of accidental injuries in your organization. He covers all areas of psychology directly relevant to understanding and influencing safety-related behaviors.
Engineering interventions and government policy have made their mark on injury reduction. Now it is time to work with the human dynamics of injury prevention. The cause of most injuries can be attributed to at-risk behavior or insufficient safe behavior. The Psychology of Safety Handbook not only teaches principles and practical procedures for improving safety-related behaviors, but also illustrates how to increase people's willingness to use these techniques to create a Total Safety Culture.
For more than three decades, Professor E. Scott Geller has taught and conducted research as a faculty member of Virginia Tech's Department of Psychology. In this capacity he has authored more than 250 research articles and over 50 books or chapters addressing the development and evaluation of behavior-change interventions to improve quality of life. He has authored seven books on managing behaviors and attitudes for occupational health and safety, including The Psychology of Safety and Working Safe.
Dr. Geller is Senior Partner of Safety Performance Solutions, a leading training and consulting firm helping companies empower their employees to achieve a Total Safety Culture. He has been awarded Fellow status by the American Psychological Association, the American Psychological Society, and the World Academy of Productivity and Quality. Moreover, Scott Geller has been honored with three university-wide teaching awards - every one offered by Virginia Tech.

Recenzje

"This book is a must read for all safety professionals who desire to influence individuals and organizations for improving performance"
-Samuel J. Gualardo, CSP, President, American Society of Safety Engineers

"This is a book for people who want to get things done…for people who want to save lives. The approach works."
-William A. Smith, Ph.D., Academy for Educational Development

"…the most comprehensive and state-of-the-art review of what is an incredibly complex and often frustrating subject for safety professionals and managers alike."
-Richard Lack, Safety and Protection Services, Cheyenne, Wyoming

"This book is vintage Scott Geller - full of insight, practical examples, and genuine concern for protecting the safety and health of others."
-Don Lisman, VP, Hoescht Fibers and Specialty Chemicals

"Scott Geller knows more about the psychology of safety than anyone…[he] shows how to create a culture that values actively caring. It should be required reading for every safety professional, every manager, and every employee."
-Terry E. McSween, Ph.D., President, Quality Safety Edge, Houston, Texas

"Dr. Geller teaches us that safety is really in our own hands for ourselves and those around us."
-Morris E. Chafetz, M.D., 1995 Inductee into the Health and Safety Hall of Fame International

Spis treści

ORIENTATION AND ALIGNMENTChoosing the Right ApproachSelecting the Best ApproachThe Fallacy of Relying on Common SenseStart with BehaviorStarting with TheoryThe Mission StatementTheory as a MapBehavior-Based vs. Person-Based ApproachesParadigm Shifts for Total SafetyThe Old Three EsThree New EsShifting ParadigmsEnduring ValuesHUMAN BARRIERS TO SAFETYThe Complexity of PeopleFighting Human NatureCognitive FailuresInterpersonal FactorsSensation, Perception, and Perceived RiskAn Example of Selective Sensation or PerceptionPerceived RiskRisk CompensationStress vs. DistressWhat is Stress?Identifying StressorsCoping with StressorsAttributional BiasBEHAVIOR-BASED PSYCHOLOGYBasic PrinciplesPrimacy of BehaviorDirect Assessment and EvaluationIntervention by Managers and PeersLearning from ExperienceDefining Critical BehaviorsThe DO IT ProcessDefining Target BehaviorsObserving BehaviorTwo Basic ApproachesBehavioral Safety AnalysisReducing Behavioral DiscrepancyBehavior-Based Safety TrainingIntervention and the Flow of Behavior ChangeBEHAVIOR-BASED INTERVENTIONIntervening with ActivatorsPrinciple #1: Specify BehaviorPrinciple #2: Maintain Salience with NoveltyPrinciple #3: Vary the MessagePrinciple #4: Involve the Target AudiencePrinciple #5: Activate Close to Response OpportunityPrinciple #6: Implicate ConsequencesIntervening with ConsequencesThe Power of ConsequencesManaging Consequences for Safety"Dos" and "Don'ts" of Safety RewardsIntervening as a Behavior-Change AgentSelecting an Intervention Approach Intervening as a Safety CoachThe Safety Coaching ProcessWhat Can a Safety Coach Achieve? Self Appraisal of Coaching SkillsIntervening with Supportive ConversationThe Power of ConversationThe Art of Improving ConversationConversation for Safety ManagementRecognizing Safety AchievementReceiving Recognition WellQuality Safety CelebrationsChoosing the Best Management ConversationACTIVELY CARING FOR SAFETYUnderstanding Actively CaringWhat is Actively Caring?The Psychology of Actively CaringDeciding to Actively CareA Consequence Analysis of Actively CaringThe Power of ContextThe Person-Based Approach to Actively CaringActively Caring From the InsideMeasuring Actively Caring StatesTheoretical Support for the Actively Caring ModelResearch Support for the Actively Caring Model Actively Caring and Emotional IntelligenceIncreasing Actively Caring BehaviorsEnhancing the Actively Caring Person StatesThe Power of ChoiceDirectly Increasing Actively Caring BehaviorsThe Reciprocity PrincipleCommitment and ConsistencyPUTTING IT ALL TOGETHERPromoting High-Performance TeamworkParadigm Shifts for TeamworkWhen Teams Don't Work WellCultivating High-Performance TeamworkThe Developmental Stages of TeamworkEvaluating for Continuous ImprovementMeasuring the Right StuffDeveloping a Comprehensive Evaluation Process Cooking Numbers for EvaluationEvaluating Costs and BenefitsYou Cannot Measure Everything Obtaining and Maintaining InvolvementStarting the ProcessCultivating Continuous SupportOvercoming Resistance to ChangePlanning for Safety Generalization Building and Sustaining MomentumReviewing the PrinciplesThe 50 PrinciplesSubject IndexName IndexEach chapter also includes In Conclusion and Reference sections.

O autorze

Geller, E. Scott