"There is an urgent need in the compliance profession for discussion about the underlying principles and expectations of what we do. This book provides an excellent explanation of why that discussion is needed and a solid opening for that discussion, combining organizational behaviour with practical experience. I recommend this book for anyone who questions why compliance professionals do what we do, and what we should do differently." --Brian Weihs, Managing Director and Head of Kroll Mexico
"A realistic and integrative book that moves the study of compliance beyond the legal and rule-bound approach that has thwarted advances in the field, one of the fastest growing and inclusive professional sectors in the world. Once a country or sector receives a list of the rules, how does a compliance professional get employees to accountably follow them? Arellano-Gault and del Castillo have clearly responded to that question with essential knowledge and understanding of ethics, influence and negotiation, power, and organizational behavior. This is the one book that has it all and we need it." --Carole L. Jurkiewicz, University of Colorado, Colorado Springs, School of Public Affairs
David Arellano-Gault, CIDE, Mexico; Arturo del Castillo, Managing Director Kroll, Mexico