The Proact(r) Root Cause Analysis: Quick Reference Guide

ISBN-13: 9780367517380 / Angielski / Twarda / 2020 / 82 str.

Kenneth C. Latino; Mark A. Latino; Robert J. Latino

Opis

Why don’t things always go as planned? When our actual plans deviate from our intended plans, we usually experience some type of undesirable or unintended outcome. This book explores the anatomy of a failure (undesirable outcome) and provides a guide to conducting a comprehensive root cause analysis.

Spis treści

1. The PROACT RCA Methodology Overview. 2. Preserving Event Data. 3. Organizing the RCA Team. 4. Analyzing the Data: Introducing the PROACT® Logic Tree. 5. Communicate Findings & Recommendations. 6. Tracking for Bottom-Line Performance. 7. Case Study (A3 Report Format).