The Power of Writing in Organizations: From Letters to Online Interactions

ISBN-13: 9780415882569 / Angielski / Twarda / 2012 / 256 str.

Anne-Laure Fayard; Anca Metiu

Opis

This volume demonstrates the power of writing in informal and formal organisations in the past and the present. It shows how writing is in fact a creative mode of communication that supports the expression of emotions, the developing knowledge, and the building of strong communities among faraway individuals.

Spis treści

Part 1: The Power of Writing: Evidence from Letters 1. Writing as a Fundamental Mode of Communication 2. The Mechanisms of Writing 3. Expressing Emotions through Writing 4. Knowledge Development through Writing 5. Writing and Community Building Part 2: The Power of Writing in Online Communication 6. From Letters to Online Writing 7. Expressing Emotions and Developing Trust Online 8. Creating Knowledge in Online Interactions 9. The Role of Writing in Developing a Sense of We-ness in Online Communities 10. Beyond the Media: The Power of Writing