The Palgrave Handbook of Servant Leadership

ISBN-13: 9783031013225 / Angielski / Twarda / 2023 / 950 str.

Spis treści

1.      Servant-leadership and Religion:

 

A section that explores the influence of the major religions on the principles and practices of servant-leadership

 

Hari Mann, PhD MSc, Faith driven leaders: How the Sikh faith drives ‘Servant leadership’ in its followers - a study of UK Sikh entrepreneurs

 

J. Lyle Story Ph. D., Jesus and Servant Leadership in the Gospels

 

Petros G. Malakyan, Ph.D., The paradox of the Biblical Servant Leadership and American Presidency in the context of American Evangelical Christianity. 

 

Emily A. Daniels, PhD, Servant leadership and Spirituality: Perspectives on Healing and Black Christian Insights

 

Prof. dr. Jack Barentsen, The Value and Impact of Servant Leadership Discourse in Religious Leadership

 

Galen Jones and Kenneth Chapman, A Biblical Theology of Kingdom Leadership with a focus on Diversity and Inclusion in a Pluralistic Culture

 

John Horseman, Peace Leaders in Training

 

John Horseman, Harmony: A Servant-leader Capacity

 

YingFei Héliot and Gary Roberts,

Religious Identity and Servant Leadership: A Preliminary Model

 

Caren B. Scheepers and Anastacia Mamabolo Religion, Servant Leadership, and Power Distance

 

 

 

 

 

 

 

2.      Servant-leadership and Character:

 

A section that explores the character and personality attributes of successful servant leaders.

 

Joshua E. Cogswell, Ph.D., The makings of a servant leader: the role of personality and character in effective servant leadership

 

Bruce E. Winston, The Servant Leadership Outcomes of Passionate, Peaceful, and Productive people.

 

Satish Modh, PhD, Triguna Principles of the Gita and the Art of Servant Leadership

 

Dr. Mohammed Aboramadan, Servant leadership in crisis times: Between creating a climate of safety and encouraging risk taking behaviors.

 

 

 

 

 

 

 

 

3.      Servant-leadership and Spiritual/Emotional Intelligence:

 

Explores the relationship between spiritual and emotional intelligence and successful servant-leadership

 

Dr. Debra J. Dean, Servant Leadership - Shepherding Souls in the Workplace

 

Kerri Cissna, Curbing the Ego's appetite through Servant Leadership.

 

Raushan Gross, The Entrepreneur as the Servant Leader of Markets and Beyond

 

Mihai C. Bocarnea and David Conrad, Servant Leadership and Emotional Intelligence

 

Karen Petersen Finch, Servant Leadership and the Hallmarks of Dialogue

 

 

4.      Critiques of Servant-leadership:

Explores the conceptual, methodological and empirical critiques of servant-leadership and their rebuttals

 

Mike McDaniel, How much is too much?  Walking the fine line of servant leadership.

 

Dr. Carole Jurkiewicz,

Why Measures of Servant Leadership Fail:  Disparities Between How Leaders See Themselves Vs. How They’re Viewed by Subordinates

 

 

 

5.      Barriers to Servant-leadership:

Explores the factors that attenuate the effectiveness of servant-leadership and how they can be overcome

 

Valdemir Neri, Josmar Arrais and Derson Lopes -Jr., Ph.D., Challenges for a full experience of Servant Leadership: A case study of barriers to the implement this leadership model in a pharmaceutical multinational company in Brazil

 

Michael Cafferky, Serving Persons in Community

6.      Profiles of Servant-leadership:

Provides case study examples of servant leaders across the organizational and sector (public, private, nonprofit) spectrums

 

Satinder Dhiman, Gandhi: An Exemplary Servant-Leader Par Excellence

 

Satinder Dhiman, Veronica Gonzalez, Armen Baghgedjian: Servant Leadership: Profiling Three Exemplars from the 20th Century

 

Dr. Nidhi Kaushal, Servant Leadership: An Inextricable Technique and its Representation as a Persuasive Criterion for Emerging Leaders

Satish Modh, Profiles in Servant Leadership

 

Jackie Faulhaber, Abraham Lincoln: A servant leader driven by a conviction of the Natural Law principles of justice and unity.

 

Gary Roberts, Elijah Agyapong, and Stephen King, Servant Soldiers: Profiles in Courage of Admirals Larry C. Baucom and William McCarthy

 

 

 

 

 

7.      Global Scope of Servant-leadership:

Explores the common and unique attributes of servant-leadership across cultures

 

Dr Barbara Wang, The Application of Servant Leadership Theory in Chinese Context

 

Jorge Jaramillo, Jeff Johnson and Scott Friend, Customer-Focused Actions and Servant Leadership:  A Meta-Analytic Evaluation"

 

8.      Servant-leadership and Ethics/Morality:

Explores the foundational ethical and moral attributes of servant-leadership from a deontological, teleological, and character virtue perspective.

 

Deniz Zap, Servant Leadership and Ethics/Morality

 

Jae Webb, Ethical Foundations of Servant Leadership Practice

 

 

9.      Servant-Leadership and Philosophical Influences: 

Explores non-religious philosophical influences on servant-leadership (Native Traditions, Jungian thought, Humanism, others).

 

Philip Mathew, Servant-Leadership and Strengths Philosophy

 

10.  Cross-fertilization through Servant-Leadership: 

Examines ways in which servant-leadership relates to other key ideas like Myers-Briggs Type Indicator, Appreciative Inquiry, Scanlon Plan, Total Quality Management, and other concepts.

 

Prof. Patricia Hind, Developing Servant Leadership for Sustainable Organizations

 

Anthony PERRIER, Mathieu Molines and Assâad El Akremi ,How does servant leaders’ behavior can help achieve organizational goals within unpredictable and complex environments such as firefighters’ context?

 

Divya Tripathi, The Role of Servant Leaders in Sustainable Development

 

Jarvis Smallfield, Jiaqing Sun^a, Dirk van Dierendonck, Robert C. Liden, Servant Leadership and HR Management

 

Gregory Stone and Kathleen Patterson, The History of Leadership Focus: how Servant Leadership has come of Age

 

Fred O. Walumbwa and Pallavi Awasthi,

Servant Leadership in Government

 

Phil Dillulio, Servant Leadership and Public Service Motivation

 

Rusty Ricketson, Followerfirst: A Motive for Servant Leaders

 

 

 

 

 

11.  Servant-Leadership and Education: 

 

Explores the meaning and impact of servant-leadership for education and schools:  Teaching servant-leadership, Service-Learning programs, Grade Schools, Middle Schools, High Schools, University.

 

Manoj Chandra Handa, PhD, To Serve is to Lead: Practicing Servant Leadership in Schools

 

Nicole Alonso MA, A Servant Leader-Oriented Assessment, Challenge, Support Model of Leadership Development: Lessons learned and Considerations for Special Populations.  

 

Stefan Wills, Developing Servant Leaders in Business’

 

Jeff Bourgeois, Behind the Great Wall; Cultivating Servant Leadership on a Chinese Campus

 

Laurie DiPadova-Stocks, Brian J. Cowley, and Michael C. Call, and Laurie N. DiPadova-Stocks, Ph.D.,  “Advancing Servant Leadership among College-Aged Youth: Addressing comfort zone and privilege with pedagogies of engagement and student philanthropy”

 

 

 

 

12.  Servant-Leadership and Diversity: 

 

Examines how servant-leadership  has been present in major social movements (Civil Rights, Women’s Rights, Peace/Anti-War, Differently-abled, Worker’s Rights, LGBTQ Rights, other).

 

Melita Balas Rant, PhD, A council of wise grandmothers that conduct the collective decision-making around that impact the community ST and LT.

 

Claude H. Mayer, Servant leadership during a struggle for political freedom: A psychobiography of Albertina Sisulu

 

Cody Thompson, To Protect and to Serve: Servant Leadership in Law Enforcement

 

Kerri Cissna, Servant Leadership: The hallmark of an ecosystem that embraces inclusive leadership and workplace spirituality.

Asia N. Ghazi, Gabriella Miramontes and Dr. Maria Brahme, The Servant Leadership Style of Successful Women Leaders in Entrepreneurship

 

Philip Mathew, Servant-Teaching: Taking Robert Greenleaf’s Best Test into the Classroom

 

Josh Misner, Servant Leadership and the Experience of Racial Tension 

 

 

 

 

O autorze

Satinder K. Dhiman, PH.D., ED.D., MBA, MCOM (Gold-Medalist)

Scholar | Author | Associate Dean | Chair & Director, MBA | Accreditation Evaluator | Wellbeing Consultant | Professor

Professor of Management at Woodbury University, Burbank, California, Dr. Dhiman serves as the Associate Dean, Chair, and Director of the MBA Program. With an interdisciplinary research agenda encompassing organization behavior, workplace spirituality, workplace wellbeing and fulfillment, sustainability, servant leadership, mindfulness, social entrepreneurship, education, organization development, and Eastern and Western philosophy in leadership, Professor Dhiman holds a PhD in Social Sciences from Tilburg University, the Netherlands, an EdD in Organizational Leadership from Pepperdine University, Los Angeles, an MBA from West Coast University, Los Angeles, and a Master’s degree in Commerce from Panjab University, Chandigarh, India, having earned the Gold Medal. He has also completed advanced Executive Leadership Programs at Harvard, Stanford, and Wharton.

 His academic leadership experience includes having served as the Chair for a special MBA Program for the Mercedes-Benz executives, China; as a Distinguished Visiting Professor at the Tecnológico de Monterrey, Guadalajara campus, Mexico; as E-Commerce curriculum lead advisor, Universidad Francisco Gavidia, El Salvador; coordinator for the MBA Student Los Angeles Fieldtrip Program for Berlin University for Professional Studies (DUW); and accreditation mentor to Sustainability Management School (SUMAS), Gland, Switzerland. During December 12–15, 2019, he was invited by Monash University, Australia, to lead a track in Spirituality in Management in the 16th International Conference in Business Management. He has served as the President (2016–2018), (2022–present), and as a distinguished Patron (2019–2021) for the International Chamber for Service Industry (ICSI).

Recognized as a strategic thinker for his pioneering contributions to the field of transformational leadership, workplace spirituality, workplace well-being, sustainability, and fulfillment in personal and professional arena, Professor Dhiman is a sought after Keynote speaker at regional, national, and international conferences such as the prestigious TEDx Conference @ College of the Canyons in Santa Clarita, California. Since then, he has led several major national and international conferences as co-organizer and/or as track chair.

Recipient of several national and international academic and professional honors and awards in teaching, scholarship, and service, Professor Dhiman was awarded the Woodbury University Ambassador of the Year Award in 2015 and 2017 and MBA Professor of the Year Award in 2015; Scholarly and Creative Writing Award, 2019; Most Valuable MBA Professor Award, 2018; Most Inspirational and Most Charismatic MBA Teacher Award 2012, 2013/2014/2018; the Steve Allen Excellence in Education Award in 2006; and the prestigious ACBSP International Teacher of the Year Award in 2004. Most recently, he chaired a symposium at the Academy of Management that received the “2019 Best Symposium Proposal and Showcase Symposium” Award by the MSR Division

Professor Dhiman’s scholarly accomplishments include over 70 professional conference presentations, over 150 invitations to be a keynote speaker, over 100 online webinars, participation in plenary sessions, conference track chair sessions, leading symposiums and webinars, and scores of distinguished guest lectures and creative workshops – nationally and internationally. He has published over 65 peer-reviewed journal articles and book chapters. As author, translator, editor, co-author, co-editor of over 40 management, leadership, spirituality, sustainability, and accounting-related books and research monographs, his most recent books include: Leadership After COVID-19: Working Together xxvi About the Editor-in-Chief Toward a Sustainable Future (2022 – Springer, with Marques); New Horizons in Management, Leadership and Sustainability (2021 – Springer, with Samaratunge); Bhagavad Gītā and Leadership: A Catalyst for Organizational Transformation (2019 – Palgrave Macmillan); Managing by the Bhagavad Gītā: Timeless Lessons for Today’s Managers (2018 – Springer; with Amar); Holistic Leadership (Palgrave 2017); Gandhi and Leadership (Palgrave 2015); Seven Habits of Highly Fulfilled People (2012); and co-editing and co-authoring, with Marques, Spirituality and Sustainability (Springer 2016), Leadership Today (Springer, 2016), Engaged Leadership (Springer, 2018), New Horizons in Positive Leadership and Change (Springer, 2020), and Social Entrepreneurship and Corporate Social Responsibility (Springer, 2020). He has also translated several Indian spiritual classics into English, including the Sahaja Gītā.

He is the Editor-in-Chief of seven multi-author Major Reference Works: Springer Handbook of Engaged Sustainability (2018 – Springer International, Switzerland) and Palgrave Handbook of Workplace Spirituality and Fulfillment (2018 – Palgrave Macmillan, USA); Routledge Companion to Mindfulness at Work (2020); Palgrave Handbook of Workplace Wellbeing (2021 – Palgrave Macmillan); Routledge Companion to Leadership and Change (2022 – Routledge, UK); The Palgrave Handbook of Servant Leadership (2023 – Palgrave Macmillan, USA; with Roberts); The Springer Handbook of Global Leadership and Followership (2023 – Springer International, Switzerland; with Marques, Schmieder-Ramirez, and Malakyan).

Additionally, he serves as the Editor-in-Chief of Palgrave Studies in Workplace Spirituality and Fulfillment; Routledge Frontiers in Sustainable Business; the General Editor of a series entitled Routledge Frontiers in Sustainable Business Practice (the Series); and co-editor of Springer Series in Management, Change, Strategy and Positive Leadership.

Some of his forthcoming titles include Leading without Power: A Model of Highly Fulfilled Leaders (2022 – Palgrave Macmillan); Conscious Consumption: Healthy, Humane and Sustainable Living (2022 – Routledge, UK); Wise Leadership for Turbulent Times (2022 – Routledge, UK); and Creative Leadershift: About the Editor-in-Chief xxvii Discover. Innovate. Enact. (2022 – Routledge, with Chandra Handa). He has published research with his colleagues in Journal of Values-Based Leadership, Organization Development Journal, Journal of Management Development, Journal of Social Change, Journal of Applied Business and Economics, and Performance Improvement.

Professor Dhiman has served as Accreditation Consultant, Evaluator, and Site Visit Team Leader for the Accreditation Council for Business Schools and Programs (ACBSP) for more than 25 universities in the United States, Canada, Europe, and Asia. He is the Founder-Director of Forever Fulfilled, a Los Angelesbased Well-being Consultancy that focuses on workplace wellness, workplace spirituality, and self-leadership.

 

Gary E. Roberts, (Ph.D. in Public Affairs, 1989, University of Pittsburgh) is an Adjunct Professor of Public Administration in the Robertson School of Government at Regent University and teaches human resource management. He has served at Regent University for 19 years, and before coming to Regent University in 2003, he has served at Florida International University, Fairleigh Dickinson University, and the University of Memphis, holding various leadership positions. Before his full-time academic career, Dr. Roberts worked in various roles in human resource management and research analyst positions within local government, non-profit sector, and private industry. He has helped launch several nonprofits while serving on nonprofit boards and providing technical assistance to start-up nonprofits.

Professor Roberts’ research interests include Christian servant leadership within the human resource management system and the influence of spiritual intelligence on personal and organizational well-being. His work is widely cited in the academic literature in performance appraisal, human resource management, and servant leadership. With 5 books and 55 plus articles and book chapters, he has published extensively, primarily in human resource management, with direct relevance to the public and nonprofit sectors. His latest books include Working the Christian Servant Leader Spiritual Intelligence and Servant Leader Human Resource Management: A Moral and Spiritual Perspective. In addition, Dr. Roberts is currently serving as co-editor for the Handbook of Servant Leadership and is a series editor for the Palgrave Studies in Workplace Spirituality and Fulfillment. He is a member of St. Nicholas Greek Orthodox Church and Vineyard  Community Church. He has been married to his beautiful wife, Connie, for 39 years and has three wonderful daughters and two grandchildren.

Below is a sampling of publications:

Dhiman, S., Roberts, G., & Crossman, J. (2018) The Palgrave handbook of workplace spirituality & ful- fillment. New York: Palgrave Macmillan.

Dunn, W. N., Pavlak, T. P., & Roberts, G. (1987). Cog- nitive performance appraisal – Mapping manager’s category structures using the grid techniques. Per- sonnel Review, 16(3), 16–19.

Green, D., & Roberts, G. (2010). Personnel implications of public sector virtual organizations. Public Person- nel Management, 39(1), 47–57.

Green, D., & Roberts, G. (2012a). Impact of postmod- ernism on public sector leadership practices. Public Personnel Management, 41(1), 79–96.

Green, D., & Roberts, G. (2012b). Transformational leadership in a postmodern World: The presidential election of Barack Obama. Academy of Strategic Management Journal, 11(1), 9–25.

King, S., Chilton, B., & Roberts, G. (2010) Reflections on defining the public interest. Administration & Society, 41(8), 954–978.

Roberts, G. (1992). Linkages between performance appraisal system effectiveness and rater and ratee acceptance. Review of Public Personnel Administra- tion, 12(3), 19–41.

Roberts, G. (1994). Maximizing performance appraisal system acceptance: Perspectives from municipal government personnel administrators. Public Per- sonnel Management, 23(4), 525–549.

Roberts, G. (2014). Servant leader human resource management: A moral and spiritual perspective. New York: Palgrave Macmillan.

Roberts, G. (2015a). Christian scripture and human resource management: Building a path to Servant leadership through faith. New York: Palgrave Macmillan.

Roberts, G. (2015b). Developing Christian servant leadership: Faith-based character growth at work. New York: Palgrave Macmillan.

Roberts, G. (2016). Working with Christian servant leader spiritual intelligence: The foundation of Godhonoring vocational success. New York: Palgrave Macmillan.

Roberts, G. (2018). Servant leadership across cultures. Book chapter in the The Palgrave handbook of work- place spirituality & fulfillment (pp. 271–300). New York: Palgrave Macmillan.

Roberts, G. (2020a). Servant leadership and change: A review of the literature. Book chapter in the Positive leadership and change – A practical guide for work- place transformation. New York: Springfield.

Roberts, G. (2020b). Servant leadership and wellbeing. Book chapter in the Handbook of workplace wellbeing. New York: Palgrave Macmillan.

Roberts, G. E. (1996). A case study in performance appraisal system development: Lessons from a municipal police department. American Review of Public Administration, 26(3), 361–385.

Roberts, G. E. (2000). An inventory of family-friendly benefit practices in small New Jersey Local govern- ments. Review of Public Personnel Administration, 20(2), 50–62.

Roberts, G. E. (2001a). Employee benefits cost control strategies in municipal government. Public Perfor- mance and Management Review, 24(4), 389–402.

Roberts, G. E. (2001b). New Jersey local government benefits practices survey. Review of Public Personnel Administration, 21(4), 284–307.

Roberts, G. E. (2002). Employee performance appraisal system participation: A technique that works. Public Personnel Management, 31(3), 333–342.

Roberts, G. E. (2003). The association of needs assess- ment strategies with the provision of family-friendly benefits. Research Note. Review of Public Personnel Administration, 23(3), 241–254.

Roberts, G. E., & Reed, T. (1996). Performance appraisal participation, goal setting and feedback: The influence of supervisory style. Review of Public Personnel Administration, 16(4), 29–60.

Roberts, G., & Hess-Hernandez, D. (2012/2013). Reli- gious commitment and servant leadership The devel- opment of an exploratory conceptual framework. International Journal of Servant Leadership, 8/9(1), 299–330.

Roberts, G., & Hess-Hernandez, D. (2014). Occupa- tional stress coping skills of military chaplains: The role of spiritual intelligence. In E. Patterson (Ed.), Peacemakers in uniform: Military chaplains in Afghanistan, Iraq and beyond (pp. 171–200). Lanham: Rowman & Littlefield.

Roberts, G., & Hess-Hernandez, D. (2018a). Christian Workplace Spiritual Intelligence: A Preliminary Analysis. Book chapter in The Palgrave Handbook of workplace spirituality & fulfillment (pp. 423–448). New York: Palgrave Macmillan.

Roberts, G., & Hess-Hernandez, D. (2018b). Servant leader behavior: Leadership behavior implications. Book chapter in The Palgrave Handbook of work- place spirituality & fulfillment (pp. 367–396). New York: Palgrave Macmillan.

Roberts, G. E., Gianiakas, J., McCue, C., & Wang,

X. (2004). Traditional and family-friendly benefits practices in local government: Results from a national survey. Public Personnel Management, 33(3), 307–330.