ISBN-13: 9781032313412 / Angielski / Miękka / 2022 / 184 str.
ISBN-13: 9781032313412 / Angielski / Miękka / 2022 / 184 str.
A comprehensive guide to a burgeoning field, this book shows how to design and implement a future-proof post-sales service program focused on proactively addressing customers’ needs in a personalized way.