ISBN-13: 9781138724358 / Angielski / Miękka / 2019 / 214 str.
ISBN-13: 9781138724358 / Angielski / Miękka / 2019 / 214 str.
This title was first published in 2000: Empathy is known to be crucial to helping relationships, but professional helpers, including nurses, do not normally display much empathy as it has not been measured in clients' terms and accordingly taught.