About IMA (Institute of Management Accountants) 3About the Authors 3Controller Advisors 4Other Acknowledgments 4What This Guide Will Do For You 15Section 1. Overseeing Governance, Compliance, Risk Management, and Internal Controls 17Introduction 19Chapter 1. Tone at the Top and Corporate Governance 21Chapter 2. Risk Management, Internal Controls, and Fraud Prevention 45Chapter 3. It Security Controls 87Chapter 4. The Crucial Role of the Controller in Corporate Compliance 109Section 2. Business Process Best Practices 183Introduction 185Chapter 5. Procurement and the Move to P2p 187Chapter 6: Accounts Payable 197Chapter 7. Payroll 243Payroll Withholdings: Paid By Employees 245Payroll Taxes, Costs, and Benefits Paid By Employers 248Employer Contributions to Defined Contribution Plans 250The Fair Labor Standards Act (Flsa) 251Salaries, Wages, and Overtime Pay 256Best Practices and Process Improvement 259Tax and Compliance Issues 263Special Considerations When Paying Employees 266Benefits 278Unemployment Claims 285Withholding 286Internal Controls 291Record Retention 292Chapter 8. Accounts Receivable 297Chapter 9. The Supply Chain 337Chapter 10. Inventory Control 347Chapter 11. Treasury's Role In Cash Management and Working Capital 361Chapter 12. Shared Services and Outsourcing 391Section 3. Planning, Budgeting, Forecasting, and Financial Close Best Practices 401Introduction 403Chapter 13. Budgeting Best Practices 405Chapter 14. Financial Close Processes and Procedures 429Chapter 15. Financial Statement Fraud 445Section 4. Measuring Performance 449Introduction 451Chapter 16. Benchmarking and Metrics 453Chapter 17. Developing a Metrics Roadmap 463Section 5. Process Improvement Through Automation & Technology 485Introduction 487Chapter 18. Going Paperless 489Chapter 19. Making Your Case for Automation 509Chapter 20. Project Management and Implementation 521Section 6. Leadership and The Evolving Role of the Controller 531Introduction 533Chapter 21. Financial Leadership 535
ELAINE STATTLER, APM, CPC, is a principal of Editorial Direction LLC in New London, Connecticut. She specializes in professional and business publishing and is Editor-in-Chief of IOFM's Controller's Report.JOYCE ANNE GRABEL is a principal of Editorial Direction LLC, and the author and editor of numerous articles, newsletters, manuals, videos, and employee training materials.