The Management of Wicked Problems in Health and Social Care

ISBN-13: 9780367733186 / Angielski / Miękka / 2020 / 280 str.

Will Thomas; Anneli Hujala; Sanna Laulainen

Opis

This book challenges the reader to think again about how we should engage with and support all those involved in health and social care and will be of vital reading to academics and researchers in the fields of Health Management, Social Care, Organizational Studies and Critical Management Studies

Spis treści

List of Contributors

Acknowledgments

Editors’ Introduction

SECTION 1 Contemporary Wicked Challenges to Health and Social Care

1 The Concept of Wicked Problems : Improving the Understanding of Managing Problem Wickedness in Health and Social Care

HARRI RAISIO , ALISA PUUSTINEN AND PIRKKO VARTIAINEN

2 The Politics of Care : Wicked Concerns Constituent in Care Reforms

WILL THOMAS AND SUSAN HOLLINRAKE

3 Personalization of Care : A Wicked Problem or a Wicked Solution?

JANET CARTER ANAND , GAVIN DAVIDSON , BERNI KELLY AND GERALDINE MACDONALD

SECTION 2 Managing, Leading and Following

4 The Wicked Problem of Leadership in the NHS

GAURISH CHAWLA AND MARK LEARMONTH

5 Lofty Ideals and Lowly Troubles Among Nursing Home Managers

MONICA ANDERSSON BÄCK AND CHARLOTTA LEVAY

6 The Unnoticed Role of Employees in Ethical Leadership

MERJA SINKKONEN AND SANNA LAULAINEN

7 Destructive Leadership as a Wicked Problem in Health Care—Can We Blame the Leader Only?

MINNA HOFFRÉN AND SANNA LAULAINEN

8 Health Care Communication Technology and Its Promise of Patient Empowerment : Unpacking Patient Empowerment Through Patients’ Identity Constructions

LAURA VISSER , INGE BLEIJENBERGH , YVONNE BENSCHOP AND ALLARD VAN RIEL

SECTION 3 Silent Voice s: Making the Invisible Visible

9 Blame Culture in the National Health Service (NHS), UK

RUTH STRUDWICK

10 A Darker Side to Interorganizational Relations

KRISTINA BROWN

11 Defi cit Discourses and Aboriginal and Torres Strait Islander Disadvantage : A Wicked Problem in Australian Indigenous Policy?

ELIZABETH PYLE , DEANNA GRANT-SMITH AND ROBYN MAYES

12 Unpacking Dependency; Managing ‘Becoming’—Supporting the Experiences of Patients Living With Chronic Disease

WILL THOMAS

SECTION 4 Beyond Conventional Methodologies for Understanding Wicked Challenges

13 Improving Young People’s Mental Health? Understanding Ambivalence to Seeking Support Among Young Adults With Asperger Syndrome

EDMUND COLEMAN-FOUNTAIN AND BRYONY BERESFORD

14 Action Research in the Health and Social Care Settings. A Tool for Solving Wicked Problems?

MARTA STRUMI N SKA-KUTRA

15 Four Different Ways to View Wicked Problems

ANNELI HUJALA , SANNA LAULAINEN , ANDY BROOKES , MAARIT LAMMASSAARI AND TAMARA MULHERIN

16 The Promise of Visual Approaches in Organizational and Management Research

JARI MARTIKAINEN

Index

O autorze

Will Thomas is an Associate Professor in the University of Suffolk Business School, UK

Anneli Hujala is a Senior Reseacher in the Department of Health and Social Management at the University of Eastern Finland

Sanna Laulainen is a Senior Lecturer in the Department of Health and Social Management at the University of Eastern Finland

Robert McMurray is Professor of Work and Organisation at The York Management School, UK