The Leadership Hike: Shaping Primary Care Together

ISBN-13: 9780367236984 / Angielski / Miękka / 2020 / 362 str.

Amar Rughani; Joanna Bircher

Opis

This timely, engaging and practical book explores why leadership matters in primary care, and how everyone can discover their leadership potential and use it to make a difference.

Spis treści

Foreword. Preface. Authors. Our landscape: the complex world in which we work and lead. Context and organisational culture and how to influence it. Perspectives on leadership. Ourselves: Knowing me …. Reach higher, dig deeper. Inspire confidence and connection. Play to your strengths. Don’t fit in. Use your limits. Our teams: Travelling well together. How we communicate is a choice we make. The art of a good conversation. Navigating communication complexities. Help people to grow. Keep people on track. Become a team. Energise and motivate. Lead the team to be their best. Adapt and survive. Our route and destination: Creating a path. Clarify vision and direction. Help the team to get more, and better, ideas. Create buy-in and build consensus. Chair effectively. Our tools: Making things better. What could be better?. Understand the problem. Treat improvement like an experiment and measure it. Change and how to manage it. A view from the top: A wider horizon. Be yourself. Index