The Language of Negotiation: A Handbook of Practical Strategies for Improving Communication

ISBN-13: 9781138868267 / Angielski / Miękka / 2015 / 244 str.

Mulholland; Joan Mulholland

Opis

First published in 1991. Routledge is an imprint of Taylor & Francis, an informa company.

Spis treści

Part 1 Preparation—the power of language; Chapter 1 Language and culture; Chapter 2 Language and discourse; Part 2 The management of spoken interaction; Chapter 3 Conversation: its nature, structure and ‘rules’; Chapter 4 Part icular problems; Chapter 5 Media interviews; Chapter 6 Using the phone; Part 3 The management of written communication; Chapter 7 Written communication; Part 4 Negotiating actions; Chapter 8 Specific speech actions; Part 5 Wrap-up—language after the event; Chapter 9 Completing the negotiation;

O autorze

Joan Mulholland is Associate Professor and Honorary Research Fellow for Language and Communication at the University of Queensland, Australia.