The Interpersonal Dynamics of Emotion: Toward an Integrative Theory of Emotions as Social Information

ISBN-13: 9781107686649 / Angielski / Miękka / 2018 / 327 str.

Gerben A. Van Kleef

Opis

Emotional expressions are omnipresent, but how do they influence us? This book highlights the pervasive interpersonal effects of emotions.

Recenzje

'Readers of The Interpersonal Dynamics of Emotion by Gerben A. van Kleef will discover the many ways in which our behaviors and attitudes are shaped by the emotions that other people express during social interactions. The ability to understand the profound influences of expressed emotions should prove extremely useful to those interested in leading, negotiating, and cooperating with others more effectively.' Stéphane Côté, University of Toronto

Spis treści

1. Emotion: an interpersonal perspective; Part I. Emotions as Social Information (EASI) Theory: 2. Emotions as social information; 3. Mechanisms involved in the social effects of emotions; 4. Contingencies of the social effects of emotions; Part II. Social Effects of Emotions: The Empirical Record: 5. Social effects of emotions in close relationships; 6. Social effects of emotions in groups; 7. Social effects of emotions in conflict and negotiation; 8. Social effects of emotions on consumer behavior and customer service; 9. Social effects of emotions in leadership; Part III. Conclusions, Implications, and New Directions: 10. Critical evaluation, theoretical integration, and implications; 11. Caveats and future directions.