The Emotional Labour of Nursing: Its Impact on Interpersonal Relations, Management and Educational Environment

ISBN-13: 9780333556993 / Angielski / Miękka / 1992 / 232 str.

Pam Smith

Opis

This stimulating and original study is written for nurses, midwives, health visitors and others, such as teachers, social workers and managers engaged in 'caring'. It will interest a variety of students, not only of nursing, but also of women's studies and sociology.

The research on which this book is based shows the importance of the charge nurse or ward sister in making emotional style in which it was given, and that nurses felt better able to care for patients and colleagues when their learning environment was emotionally supportive.

Spis treści

Introduction.- Putting their toe in the water: collecting, testing and expecting nurses to care.- Nothing is really said about care: defining nursing knowledge.- You learn from what's wrong with the patient: defining nursing work.- The ward sister and the infrastructure of emotion work: making it visible on the ward.- Death and dying hospital: the ultimate emotional labour.- The caring trajectory: caring styles and capacity over time.- Conclusions.- Methodological appendix.- Appendices.- Notes.- References.- Index.

O autorze

PAM SMITH is Professor of Clinical Practice, European Institute of Health and Medical Sciences, University of Surrey, Guildford. Her previous publications include Research Mindedness for Practice (1997) and Nursing Research: Setting New Agendas (1998). She has also been working with Steve Smith at Brunel University and Mike Rustin at University of East London to set up and run two annual events on Emotional Labour: a winter workshop at the Tavistock centre, London and an Annual Conference at South Bank University. these events were a follow up to a special edition of Soundings (a journal of politics and culture) on Emotional Labour in the Spring of 1999.