The Emotional Intelligence Activity Kit: 50 Easy and Effective Exercises for Building EQ

ISBN-13: 9780814449233 / Angielski / Miękka / 2015 / 272 str.

Adele B. Lynn; Janele R. Lynn

Opis

People with high emotional intelligence don't just make the workplace more pleasant and collaborative. EQ directly impacts business results as well.Knowing how to manage emotions, empathize with different perspectives, forge genuine relationships, and lead and inspire others are skills proven to boost the bottom line. The link is so strong that even former skeptics see EQ as a powerful way to achieve performance measures.Now trainers can jumpstart the emotional intelligence of everyone in the organization. From the executive who hates to leave her office . . . to the know-it-all who annoys his colleagues . . . to the call center employee who can't deal with conflict, The Emotional Intelligence Activity Kit targets problem behaviors and boosts common weaknesses.Fifty original activities bring people together to work on developing their introspection, empathy, social skills, personal influence, and sense of purpose. Five key EQ areas and twenty-six competencies are targeted--each designed to strengthen skills in leadership, project management, customer service, teamwork, sales, and more.For coaching and training professionals, this one-stop EQ booster delivers the tools and knowledge to quickly implement the exercises, including: - Research on how EQ impacts the workplace--for better or worse- Best practices in training and adult learning today- Guidelines for prepping and running the 50 activities- Debrief questions that trigger reflection and learning- Participant handouts, key points to emphasize, and much moreOrganizations are full of smart people suffering EQ deficits. The fallout is damage to relationships, engagement, loyalty, and workplace climate. The Emotional Intelligence Activity Kit triggers the self-discovery and insights that people need to work together cohesively and drive organizational success.Adele B. Lynn is a leading consultant in the field of emotional intelligence and the author of Quick Emotional Intelligence Activities for Busy Managers, The EQ Difference, and other books.