The Effect of Mediator Power and Facework on Face Negotiation

ISBN-13: 9783639161755 / Angielski / Miękka / 2009 / 196 str.

Adolfo Garcia

Opis

"The fundamental concept in social science is power,in the same sense in which energy is the fundamentalconcept in physics." - Russell (1938) "Communication is the manifest stage of conflict;that is, it surfaces as social interaction or asstrategies and tactics. As such, communication seemsbound by a set of presumed relationships betweencommunication and conflict." - Putnam (2006)"In mediation, facework is the effort thatparticipants and mediators put into managing face." -Littlejohn & Domenici (2006)The selected quotations capture the essentialelements of conflict: power, communication,mediation, and facework. Communication is central tothe current investigation because messages are theby-ways for communicating power and facework duringmediation sessions. Despite mediations popularityand its potential for helping understandcommunication related to power and face issues inconflict, there is surprisingly little empiricalresearch about the theoretical and practical issuesof conflict. Therefore, this study explores therelationships between mediator power and disputantfacework and their effect on face concerns and facework.

O autorze

Dr. Adolfo J. Garcia teaches and conducts research in conflict
management at the University of Wisconsin Green Bay. He is
specifically interested in effective communication and third
party intervention strategies during conflict situations. His
current research is investigating mediator power and
disputant conflict behavior.