The Digital Transformation of Logistics: Demystifying Impacts of the Fourth Industrial Revolution

ISBN-13: 9781119646396 / Angielski / Miękka / 2021 / 480 str.

Mac Sullivan; Johannes Kern

Recenzje

"Breaking down the complexities of new technologies that are in the world today and providing contextualized examples in a rapidly changing industry are exactly what companies need. Sullivan and Kern provide a great overview of the challenges and opportunities that logistics companies are currently being faced with."--Thomas Knudsen, Managing Director, Toll Group"The book does a great job in creating readable content that contains learning points for everyone active in logistics and supply chain management, from students to seasoned experts. Help yourself by digging into this book as I challenge you to start your own evolution to be at the forefront of digitalization in the logistics industry." --Dr.-Ing. Jens Puttfarcken, President and CEO, Porsche China"As moving goods around the world increasingly depends on the right way to move bits and bytes, Sullivan and Kern have aggregated a phenomenal overview of some of the most critical trends shaping global logistics today....and tomorrow." --Eytan Buchman, Chief Marketing Officer, Freightos"Identifying the value and opportunities of digitization within the logistics industry is the key to enable organizations to transform. A must-have in every logistics manager's bookshelf, this book gives supply chain professionals the insights to lead the transformation."--Benedikt Birner, Senior Director of Logistics, Schaeffler Group

Spis treści

A Note from the Series EditorEditor and Author BiographiesForeword - awaiting approvalAcknowledgmentsSection I Introduction, edited by Mac SullivanChapter 1 Demystifying the Impacts of the Fourth Industrial Revolution on Logistics: An Introduction Mac SullivanSection II Technologies, edited by Mac SullivanChapter 2 A Technologies Driving Digital Transformation Mac SullivanChapter 3 Logistics Management in an IoT world Axel NeherIntroduction2Logistics Management in an IoT world4Get connected4Criteria for defining the right Things5Sensors and identification5Means of connection6Triggers7Standards7Security7Get decisions8Get prepared10Data Quality11Organization11Skills11Ecosystem12Conclusion13Key TakeawaysReferencesChapter 4 Additive Manufacturing: Shaping the Supply Chain Revolution? Johannes KernIntroduction2AM Supply Chain2Evaluation4Advantages4Bottlenecks5Technologies and materials6Technologies6Materials8Application Scenarios11Market and Trends12Market12Trends13ConclusionReferencesChapter 5 The Role of Robotic Process Automation (RPA) in Logistics. Mac Sullivan, Walter Simpson and Wesley LiIntroduction2Companies Under Pressure2RPA as a Solution3Evaluating Heavyweight IT to Lightweight IT Automation4Achieving Operational Excellence5Process Improvement on the Rise5Outsourcing versus Automation6Center of Excellence as a Leader of RPA7RPA: Hype or Realistic Solution8The Facts8Rote, Repetitive Tasks Ripe for Automation9Process Considerations of Implementing RPA10Motivating Example: Konica Minolta Using RPA11Konica Minolta's RPA Roadmap13Use Cases for RPA in Logistics15Track and Trace15RPA Adoption at DHL16Navigating Your RPA Journey17Who Should Own this RPA Journey?17Process Mining and Process Mapping17Choosing the Right RPA Provider18Change Management Considerations19RPA Implementation Announcement19Liberated Knowledge Workers21Interacting with RPA22Training the Bot22Next Evolution of RPA Training22Conclusion23Key Takeaways24References:24Chapter 6 Blockchain Will Animate Tomorrow's Integrated Global Logistics Systems. Nicholas KrapelsIntroduction1The Origins of Blockchain Technology3The Potential of Blockchain Technology6Revolution Via Protocol7Essential Properties of Blockchain8Blockchain Applications in Logistics11Public Blockchain Applications in Logistics11Private Blockchain Applications in Logistics12Conclusion: From Trusted Actors to Trustless Networks14Key Takeaways16Bibliography17Chapter 7 Digitalization Solutions in the Competitive CEP Industry - Experiences from a Global Player in China. Scott Wang, Johannes KernIntroduction1Challenges in Key Logistics Segments2Digitalization Solutions today3eCommerce in China and its CEP market4A new competitive environment5Digitalization Solutions of the future6Internet of things (IoT)6Artificial Intelligence (AI)7Blockchain8Case study: Enhanced address translation through AI10Conclusion12Key takeaways13AcknowledgmentReferencesChapter 8 Understanding the Impacts of Autonomous Vehicles in Logistics. Lionel WillemsIntroduction1Evolution of AGVs2Intelligent Logistics4The Automation of Indoor Transport Systems5Opportunities for AGVs5Challenges of Adopting AGVs7The Automation of Outdoor Transport Systems7History of the Automation of Outdoor Transport Systems8Opportunities and Challenges in Logistics9Drones and Their Use in Logistics10Conclusion12Key Takeaways12ReferencesAbbreviationsChapter 9 Logistics in the Cloud-Powered Workplace John BerryThe Cloud Revolution3Growing Dominance of Cloud Computing4Infrastructure as a Service (IaaS)4Platform as a Service (PaaS)5Software as a Service (SaaS)6Enabling New Business Models7How Software Drives Logistics7Warehouse Management Systems (WMS)8Transportation Management Systems (TMS)8Shortcomings of Conventional Logistics Software9Complexity9Difficult Data Integration10The Impact of SaaS on Logistics11A New Technology Delivery Model11SaaS Warehouse Management Systems11SaaS Transportation Management Systems12APIs13SaaS-Enabled Value Creation14Automation14Integration15Analytics and Artificial Intelligence16Conclusion17Key Takeaways17ReferencesSection III Platforms edited by Mac Sullivan, Johannes Kern, and Walter SimpsonChapter 10 Platforms Enabling Digital Transformation Mac SullivanChapter 11 The Digital Transformation of Freight Forwarders: Key trends in the future Ruben HuberIntroduction1The Specter of the Digital Transformation1Actors in the shipment cycle2Key trends that will shape the future2Technology3Specialization4Omnichannel5Virtualization6Reshaping Logistics Service6Collaboration is Key7Digitalization impact for white-collar workers9The regulatory environment10Conclusion10Key TakeawaysReferencesChapter 12 International Trade Revolution with Smart Contracts Matías Aránguiz, Bill Tran, Andrea Margheri, Duoqi Xu1 The Blockchain revolution32 Smart Contracts introduction52.1 Smart Legal Contract52.2 Service Level Agreements use case63 Smart Contracts in International Trade63.1 Paperless Trade73.2 Trusted Payment123.3 Information Distribution144 Smart Contract Initiatives154.1 Government Initiatives154.2 Private Initiatives165 Risks and challenges175.1 Technological challenges175.2 Interoperability challenges185.3 Legal issues196 Conclusion and takeaway197 ReferencesChapter 13 Exploring China's Digital Silk Road Andre WheelerIntroduction2Digital Integration and Supply Chain along China's BRI.3Benefits of Digitization for the Freight Industry along the BRI6Challenges in China7System Connectivity Challenges9Digital Silk Road as Answer To The Digitalization Deadlock?10Key TakeawaysReferencesChapter 14 Marine Terminal Operating Systems: Connecting Ports into the Digital World Ira Breskin, Ayush PandeyIntroduction1Terminal Operating Systems2Ports and Local Governments Recognizing the Value of Modern TOS3An Increasingly Competitive TOS Software Market3Navis as a Terminal Operating System5Breaking Down the Costs of Implementing a TOS6What to consider when selecting a TOS?7Importance of Visibility at the Terminal8Digital Communication is Key9The Future of Terminal Operating Systems9Conclusion11Key TakeawaysReferencesChapter 15 Improving Cross Border eCommerce through Digitalization: The Case of Compliance in B2C Shipments Simon de Raadt, Jiao XuIntroduction2Customs clearance as a barrier constraining growth3Lack of integration as the root cause of customs misdeclaration4How the digitalization can revolutionize cross border eCommerce8Increased Customer satisfaction8Supply chain visibility9Speed of customs clearance9Technology as enabler for a cooperative model10Technical Requirements12Conclusion13Key TakeawaysReferencesChapter 16 4.G Enabling Platform Business Models for International Logistics Cory Margland, Samuel HeuckIntroduction1Current International Logistics Technology Landscape4The BCO's Perspective9The Future10SimpliShip: Deeper Dive into an Existing Logistics Marketplace11The Era of Data and The Impact on The Workforce13Conclusion16Key TakeawaysReferencesChapter 17 The Evolution of the Cold Chain: A Story of Increasing Complexity Amidst a Sea of Traditional Thinking Alex von StempelIntroduction1Cold Chain Transportation1Cold Chain Transportation Modes2Ocean Freight2Technological Differentiation Between Air and Ocean Cold Chain Transportation4Cold Chain Transportation Considerations5Condition monitoring5Controlled atmosphere (CA)6Modified atmosphere packaging (MAP)7Evolution of Cold Chain Transportation7Technology Solutions9Blockchain9IoT and AI10Gaps to be Addressed10Food safety as the Key11Conclusion11Key TakeawaysReferencesSection IV: Managers, edited by Johannes KernChapter 18 A People Navigating Digital Transformation Johannes KernChapter 19 Change-Management Falling Short: The Call for Business Transformation Michael Babilon-Teubenbacher1.Change-Management & Business Transformation - two sides of the same coin?12.Business Transformation in the context of 'Digital'33.Change Management in the context of "Digital"34.Business Transformation and Change Management in the context of the fourth industrial revolution in Logistics3Key TakeawaysReferencesChapter 20 Organizational Culture Change: Process to Sustainably Improve Performance Robert Mostert, Johannes KernIntroduction3OCC Business practices5Strategic Matching5Purpose, Vision & Mission6Values & Beliefs7Recruitment & Placement8Training & Development9Rewards & Recognition10Performance Management & Feedback11Artefacts11OCC at Toll13Background13New Purpose, Values and the Case for Change14Changing the Way to Manage Performance16Tone from the Top (Leadership)17Next Steps18ConclusionKey TakeawaysReferencesChapter 21 Competence Management as an Enabler for the Digital Transformation of the Supply Chain Jiayu SunIntroduction2Competence Management in Supply Chain functions3Fundamentals of Competence Management3Bosch Case Study: A Competence Model Example3Current Competencies Required4Future Competences Needed4Digital Transformation Competence Management: A Learning Transformation6Fundamentals of learning6Transitioning from Passive Learning to Active Learning7Transitioning from classroom Training to Digital Learning8Future Learning Trends8Micro-learning8Mobile learning9AR/VR9Blended learning9Conclusion10Key takeaways11BibliographyChapter 22 Impacts of Digitalization on Traceability: A Case Study of the Carbon Fiber Supply Chain Cameron JohnsonIntroduction3Global Supply Chains: A Fragmented Picture3Carbon fiber, the material of the future4Several constraints characterize the global supply chain6Case studies on lack of material traceability and digitalization6Case Study 1: An Aerospace Company Losing a Qualified Supplier7Testing7Quality Management8Quality Control8Standards9Case study 2: Traceability, which affects efficiency and compliance.9Case Study 3: A global carbon fiber converter's internal waste system could use an upgrade.11Benefits of a Digitalized System13Tracking Waste13Compliance14Digitalization Benefits in the Global Carbon Industry15Implementation Challenges15Manual Entry15Cost15Training and staffing15Motivation16Digitization Opportunities16Conclusion17Key Takeaways:17ReferencesChapter 23 The Evolution of Freight Forwarding Sales Mac Sullivan, Dennis Wong, and Zheyuan TangIntroduction2The Rise of the Digital Freight Forwarder as a New Entrant2Market Shifts3Amazon Effect3Instant Visibility and Pricing4Redefining Customer Service5The Evolution of Freight Forwarding Sales5The Traditional Sales Representative6Traditional Sales Reps Evolving6Rise of Technology and Its Effects on Sales7Connectivity7Freight Forwarding Sales Executives at Risk of Losing their Jobs?8Analytical and Creativity as Valued Skills9Future Job Market9Sales Enablement in a Digital Age10Information10Training11Talent11New Cultures and Skills13Conclusion14Key Takeaways14ReferencesChapter 24 Managing and Selecting Logistics Service Suppliers Colin Cobb and Dyci SfregolaIntroduction2Identifying Business Needs, Capacity, and Capabilities4Motivational Example4Choosing a Solution9Sourcing and Managing Suppliers in the Continuum9Strategies for Developing Strategic Alliance11Pricing Considerations for Outsourcing13The Roadmap for Success: Onboarding, Measurements, and Service Level Agreements14Key Performance Metrics16Supplier Development and Managing the Supplier Relationship19Conclusion20Key Takeaways22SourcesSection V: Conclusion edited by Johannes KernChapter 25 Digitalizing the Logistics Industry: A Review About Technologies and their Implementation Status Johannes KernIntroduction2State of Digitalization in Logistics and Supply Chain Management4Logistics Infrastructure4Seaports4Airports6Warehousing7Logistics Execution10Road Transport10Sea Transport13Air Transport16Courier, Express and Parcel Delivery (CEP)19Logistics Services & Advisory22Conclusion26Key takeawaysAcknowledgementReferencesGlossary

O autorze

MAC SULLIVAN is the Head of Technology and Digital Promotion at NNR Global Logistics, where he leads the global team facilitating a digital transformation. A frequent lecturer of university courses and speaker at numerous international logistics events around the world, Mac is an expert from both policy and industry's point of view. Mac is pursuing his Ph.D. in Political Theory from East China Normal University and has an EMBA degree from Hult Business School.JOHANNES KERN is an affiliated professor at Tongji University, where he researches buyer-supplier relationships and the digital transformation of logistics. As the General Manager of Xiezhi Consulting, he enables international companies in China to optimize their entire supply chain, including sourcing, transportation, warehousing, and production. Johannes holds a Ph.D. from Technische Universität Darmstadt in Germany.