The Consultant's Toolkit: 45 High-Impact Questionnaires, Activities, and How-To Guides for Diagnosing and Solving Client Problems

ISBN-13: 9780071362610 / Angielski / Miękka / 2000 / 354 str.

Mel Silberman

Opis

Written and field-tested by practicing consultants, The Consultant's Tool Kit will save consultants both time and money-as it makes their work with clients much more effective. Each tool or activity is designed to solve a common consulting problem. Reproducible worksheets, exercises, and questionnaires are easily downloaded from the web and customized by consultants to fit the exact needs of each client--and help them effectively implement the solutions. This collection of field-tested tools, customizable questionnaires, and techniques for working with clients provides crucial problem-solving help in areas such as:
- Managing and leading change
- Organizational initiatives
- Assessing team and organizational functioning
- Improving relationships between departments and business units
- Creative problem-solving techniques Mel Silberman, Ph.D., (Princeton, NJ) is a best-selling author and editor. A professor of adult and organization development at Temple University, he is the author of Active Training.