ISBN-13: 9780333607299 / Angielski / Twarda / 1997 / 219 str.
ISBN-13: 9780333607299 / Angielski / Twarda / 1997 / 219 str.
At the heart of this text for training consultants is the assumption that the role of expert can only be effectively played when seven additional roles have been mastered, because of the complex and uncertain nature of the client-consultant relationship. It contains 17 original case-studies.