The Co-Production of Public Services: Management and Evaluation

ISBN-13: 9783030607098 / Angielski / Twarda / 2020 / 147 str.

Denita Cepiku; Marta Marsilio; Mariafrancesca Sicilia

Spis treści

Preface

Chapter 1: Introduction

Chapter 2: A comprehensive framework on coproduction activation, management and evaluation

Chapter 3: Co-production activation

Chapter 4: Coproduction Management

Chapter 5: Coproduction evaluation

Chapter 6: Conclusions

 

O autorze

Denita Cepiku is Associate Professor of Public Management at the University of Rome Tor Vergata. Her main research interests are in the areas of network management, co-production and strategic management. She is President of the Technical Commission for Performance at the Italian Presidency of the Council of Ministers.

Marta Marsilio is Associate Professor of Management at University of Milan. Her research interests include operation management and supply chain management in service delivery organisations, co-production, public-private partnerships and e-health. She has authored several books and articles and she has been principal investigator of different research projects.

Mariafrancesca Sicilia is Associate Professor at Bergamo University in Italy and Visiting Fellow in the Department of Public Leadership and Social Enterprise (PuLSE) at The Open University in UK. Her research covers public sector budgeting, accounting, performance measurement and management, participation and coproduction in public services.

Milena Vainieri is Associate Professor of Management at Scuola Superiore Sant'Anna of Pisa, where she is responsible of the Management and Health laboratory of the Institute of Management and Embeds department. Her main research interests are in performance measurement, assessment and management, human resource management and governance mechanisms in health care.

Blurb

Co-production is becoming a common way of providing public services. The interest of practitioners, engaged in this social innovation practice, has grown exponentially. So has done the academic literature that has blossomed over the last decade in a vibrant field of study. This book is a timely effort to address the lack of systematic knowledge on co-production, by systematizing 266 selected empirical and theoretical articles. The in-depth analysis has resulted in a comprehensive framework for the activation, management and evaluation of co-production. It integrates the wide array of concepts, debated in the field, under four pillars: general context, antecedents, collaboration management levers, and outcomes, including negative aspects. It provides scholars, practitioners and students with an analytical map to better understand co-production and areas for further research.

Denita Cepiku is Associate Professor of Public Management at the University of Rome Tor Vergata, Italy. She is President of the Technical Commission for Performance at the Italian Presidency of the Council of Ministers.

Marta Marsilio is Associate Professor of Management at University of Milan, Italy and research fellow at Karolinska Institute, Sweden.

Mariafrancesca Sicilia is an Associate Professor of public sector accounting and management at University of Bergamo, Italy.

Milena Vainieri is Associate Professor of Management at Scuola Superiore Sant'Anna of Pisa, Italy and responsible for the Management and Health laboratory of the Institute of Management and Embeds department.