"This book shares key lessons from a range of exceptional leaders who provide unique insights into the nature of change and navigating uncertainty." ADI IGNATIUS, EDITOR IN CHIEF, HARVARD BUSINESS REVIEW
Chapter - 00: Introduction;
Chapter - 01: What is Transitional Change and Why is it Prone to Failure?;
Chapter - 02: Our Shared Human Experience as a Metaphor for Leading Change;
Chapter - 03: Person, Passion, Permission, Purpose: The Four Tenets of Powerful Change Leadership;
Chapter - 04: Building a Change Mindset Through Courage & Empathy;
Chapter - 05: The FAIL Behaviours - Transition Traps & How to Recognize Them;
Chapter - 06: The SPARK Practices - Transition Triggers & How to Use Them;
Chapter - 08: The Change Mindset Toolkit - How to Improve Decision-making in Uncertainty;
Chapter - 09: Meet the Platers - Lessons from Powerful Leaders on Navigating Change
Andy Craggs has over 30 years of experience in Leadership Development and Business Consulting. A Leadership consultant and Program Director of Executive Education at London Business School, he has delivered leadership development, organizational change and executive coaching programmes for companies like Apple, BBC, Dow Jones, Sony, Red Bull, ING, Dyson and Novartis. A public speaker and writer on organizational issues and cross-cultural leadership, he has delivered keynote addresses for large audiences at organizations such as EY and PMI, and has taught at UCLA (US), EMAM (Italy), and the IPA (UK). He lives in London, UK.