The Benefits and the Challenges of Implementing VoIP : These included risks, costs, implementation issues, design issues, and management problems

ISBN-13: 9783639160406 / Angielski / Miękka / 2009 / 68 str.

Mahdi Ismail

Opis

The technologies behind VoIP are relatively new, and there are many unspoken fears from its implementation problems. These included risks, costs, implementation issues, design issues, and management problems. To maximize VoIP benefits, which include lower operational costs and better customer service, and to minimize implementation issues, organizations should simplifies the planning, deployment, and management of VoIP systems. This book is expected to be beneficial to both organizations that currently have VoIP solutions and organizations that plan to implement or are currently undertaking VoIP solutions.

O autorze

Dr. Mahdi Ismail obtained his Ph.D. in Management Information
Systems at Northcentral University, Arizona, and his Master in
Management Information Systems at Franklin University, Ohio. He
is currently an IT manager at UAE University where he leads a
team that develop/support systems for UAE University communities.