Introduction xiiiWelcome xiiiEavesdropping on a Transformational Coaching Conversation xviiiIntroducing the Three Bs xxiiiPresenting the Three Buckets xxviiiPause. Breathe. Reflect. xxx1 Figuring Out Who You Want to Be 1Who Am I As a Coach? 1Identifying Core Values 3The Things That Get Under My Skin 7Understanding Personality Types 9Exploring Identity Markers 16Celebrating Strengths 20How Do I Learn? 222 Defining Coaching 25Analogies for Coaching 26What is Transformational Coaching? 29Coaching Behaviors, Beliefs, and Ways of Being 33Toward a Coaching Mission and Vision 37How to Get Clarity from Your Boss About What You're Supposed to Do 40Creating Coaching Mantras 44Toward a Definition of Coaching 48Creating a Coaching Manifesto 51Depicting Your Role 533 Understanding How to Coach Beliefs 55The Iceberg Principle: Examining Beliefs That Lurk Below the Surface 56Which Comes First--Beliefs Change or Behavior Change? 59The Ladder of Inference in Action 64The Ladder of Inference Questioning Strategies 71Exploring Beliefs About Equity 76Reflecting on Educational Philosophies 784 Unpacking the Coaching Lenses 83A Story About a Teacher Who Just Wanted to Plan 84Putting on the Lenses 87Yes, You Can Use the Coaching Lenses 108The Key Assumptions and Questions 109Looking at Yourself Through the Lenses 111One Last Thing 1155 Beginning a Successful Coaching Relationship 119Designing a Plan to Build Trust 120The Transformational Coach's Way of Being 124Reflecting on Trust 133Exploring Your Client's Identity Markers 135Coaching Across Lines of Difference 138How to Create a Coaching Agreement 142How to Build Even More Trust 145An Initial Coaching Conversation 1506 Enjoying the Exploration Stage 155The Exploration Project Plan 156Collecting Data: Reflecting on Our Own Attitudes 159Knowing Your Community: Shadowing a Student for a Day 161Knowing Your Community: Understanding School Culture 165Knowing Your Community: Classroom Learning Walks 1687 Assembling Your Basic Coaching Toolbox 171How to Structure a Coaching Cycle 173How to Focus a Coaching Cycle 178Three Goals in a Coaching Conversation 181The Arc of a Coaching Conversation 184The Spheres of Influence 187Using the Spheres of Influence in Coaching 190Strengths-Based Coaching 193Mind the Gap 196What to Say When You're Stuck: Survival Coaching Phrases 201Transformational Coaching Stems 204The Core Emotions 209Filling Up Your Toolbox 2138 Deepening Your Listening Skills 217Who I Am as a Listener 219Quiet Listening 221Reflective Listening 224Honing Your Intuition 230Exploring Mental Detours 232Listening to Your Own Listening 236Nonverbal Communication: Focusing on Ourselves 240Nonverbal Communication: Understanding Our Clients 243When You Get Triggered 247Common Mistakes Coaches Make in Conversations 251Six Tips That Will Transform the Texture of Your Conversations 2559 Practicing Facilitative Coaching Conversations 257(Re)Introducing the Coaching Stances 258Why Deal with Emotions? 261What is an Emotion? 265The Cycle of an Emotion 267Using the Supportive Approach 271Using the Cathartic Approach 275Using the Catalytic Approach 279Practicing Facilitative Coaching Approaches 283When to Use One Approach or Another 289Attending to Your Own Emotions 292Wrapping Up the Facilitative Stance 29510 Exploring Facilitative Coaching Activities 297Coaching Around Core Values 298The Legacy Question 303Questions to Elicit Symbolic Thinking 306Using Visualization and Guided Imagery 309Using the Body to Access and Shift Emotions 311When Finding Strengths is Challenging 314Did I Make a Mistake Becoming a Coach? 31811 Practicing Directive Coaching Conversations 321Using the Confrontational Approach 322Using the Informative Approach 326Using the Prescriptive Approach 329Identifying Limited Mental Models 333Using Confrontational Coaching to Interrupt Limited Mental Models 338Shifting Out of Victimhood 344Practicing Directive Coaching Approaches 348Wrapping Up the Directive Stance 35412 Exploring Directive Coaching Activities 357Conversations About Data 358Observing Teachers 364Observing Leaders 368Teacher-Student Interaction Tool 371Using Video with Teachers 379Analyzing Student Work 384Using a Gradual Release Model and Scaffolding Learning 39013 Transformational Technical Tips 397Planning for a Coaching Conversation 399Preparing Yourself for a Coaching Conversation 404From Planning to Practice: The Coaching Conversation 406Reflecting on a Coaching Conversation 408The Intersection Between Organizational Systems and Educational Equity 410Designing Your Work Life: Setting Priorities 416Setting Up for Virtual Coaching 420Making the Most of Virtual Coaching: Identifying Opportunities and Needs 422If You Feel Stuck Getting Started 42414 Planning for Ongoing Learning 427Using the Transformational Coaching Rubric 429Analyzing Your Coaching Conversations 432Analyzing Someone Else's Coaching Conversation 434Coaching the Three Bs 438Gathering Feedback on Your Coaching 440The Conscious Competence Ladder 443Focal Person Reflection Tool 44615 Facilitating Professional Development for Coaches 451Protocols to Guide Your Learning 452Preparing for Role-Playing 454Role-Play Protocol 458Coaching Role-Play Scenarios 460Consultancy Protocol 465Artifact Analysis Protocol 469Text Discussion Protocol 471Being Present Protocols 473Sample 1-Hour Professional Development Sessions 475Sample Multihour Professional Development Sessions 482Concluding and Celebrating 491Acknowledgments 495About the Author 497Appendix A: Transformational Coaching Rubric (TCR) 2.0 499Domain 1: Strategic Design and Planning 500Domain 2: Listening 501Domain 3: Thinking 502Domain 4: Responding 503Domain 5: Coach's Beliefs About Self and Client 505Domain 6: Coaching for Equity 506Domain 7: Coach's Emotional Intelligence 509Domain 8: Coach's Dispositions 511Appendix B: The Phases of Transformational Coaching 513
ELENA AGUILAR is the bestselling author of The Art of Coaching, The Art of Coaching Teams, Onward, and Coaching for Equity. She is also founder and president of Bright Morning Consulting, an international education, coaching and consulting firm. Her expertise derives from twenty years as a classroom teacher and educational coach.