The AMA Handbook of Business Documents: Guidelines and Sample Documents That Make Business Writing Easy

ISBN-13: 9780814417690 / Angielski / Miękka / 2011 / 224 str.

Kevin Wilson; Jennifer Wauson

Opis

Your company's identity, products, services, and strengths are all represented by its written communications. From business plans and sales presentations to newsletters and e-mail marketing, the way the company comes across on a page or screen can make the difference between big success and big trouble. The AMA Handbook of Business Documents takes the guesswork out of preparing firstclass written pieces of every type. Packed with dozens of sample documents and practical tips, this handy guide is everything you need to create: - Proposals - Memos - E-mails - Press releases - Collection letters - Speeches - Technical, research and lab reports - Sales letters - Policies and procedures - Warning letters - Announcements - And much more Suited equally to executives, entrepreneurs, managers, and administrative staff--anyone charged with putting a business's intentions into words--The AMA Handbook of Business Documents is a versatile, powerful, and indispensable toolbox.

Spis treści

C O N T E N T S

INTRODUCTION vii
ACKNOWLEDGMENTS ix

SAMPLE BUSINESS DOCUMENTS


Abstracts, 1
Acceptance Letter, 3
Acknowledgment Letter, 5
Adjustment Letter, 7
Announcement Letter, 9
Annual Report, 11
Application Letter, 18
Brochures, 20
Business Letter, 25
Business Letter Writing Style, 28
Business Letter Format, 28
Business Plan, 33
Collection Letter, 42
Commendation Letter, 44
Complaint Letter, 46
Cover Letters, 48
Directives, 50
Email, 52
Endorsement Letter, 54
Forms, 57
Fund-Raising Letter, 60
Grant Proposals, 62
Instructions, 70
Introductions, 72
Inquiry Letter, 74
Job Descriptions, 77
Job Offer Letter, 79
Meeting Agenda, 81
Meeting Minutes, 82
Corporate Minutes, 82
Corporate Resolutions, 83
Memorandum, 85
Mission Statements, 86 Newsletters, 87
Newsletter Articles, 90
Notices, 91
Permission Letter, 95
Policies, Rules, or Guidelines, 98
PowerPoint Presentations, 100
Planning a Presentation, 102
Press Releases, 105
Procedures, 107
Progress Reports, 110
Proposals, 114
Questionnaires and Surveys, 125
Reference Letters, 129
Refusal Letter, 131
Reports, 133
Memorandum Report, 133
Letter Report, 133
Short Report, 133
Formal Report, 134
Request Letters, 145
Research Report, 147
Resignation Letter, 150
Résumés, 152
Sales Letters, 156
Seasonal Correspondence, 160
Specifications, 162
Speeches and Oral Presentations, 166
Summaries, 172
Termination of Employment Letter, 176
Training Manual, 178
Trip Report, 192
User Guide, 193
Warning Letter, 200
Web Sites, 202
White Papers, 205

O autorze

KEVIN WILSON is Vice President of Videologies, Inc., a company that specializes in training administrative professionals in Fortune 500 companies. JENNIFER WAUSON is President of Videologies, Inc.

JENNIFER WAUSON is President of Videologies, Inc.