Acknowledgments xiForeword xiiiIntroduction: The Origin of the Five Truths for Transformational Leaders 1Chapter Organization 6Background Information: The Community Centers of Mission City 71 Truth 1: Be Fanatical About Mission 9Community Centers of Mission City: Board Meeting Summary 10Three Reasons for a Fanatical Believe in Mission 16Questions and Thoughts for Aspiring 19Community Centers of Mission City Board Meeting One Month Later 19Mission-Driven CPOs 22My Mission Origin Story 23Notes for Board Members 24Resource Center for Truth 1 272 Truth 2: Fix, Stabilize, or Replace Systems, Practices, and People Who Are Not Working 29Helen's First Board Meeting as CPO 30Fix and Stabilize Systems and Practices 33Make Needed People Changes 38Two Weeks After Helen's First Board Meeting 40Ruthless Leadership? 45Community Centers of Mission City Emergency Board Meeting One Week Later 46Caution: Solving Problems Can Be Addictive 48Summary 49Notes to Board Members 50Resource Center for Truth 2 513 Truth 3: Establish a Mission-Driven Strategy 53Six Months Later: Community Centers of Mission City Board Retreat 54A Mission-Driven Strategy 57Keeping a Mission Focus 63Hiring Mistakes 71On-the-Job Orientation and Training 72Community Centers of Mission City Measurement Plan 78Measurement Resistance 80Operating Versus Restricted Funding 86Community Centers of Mission City Board Meeting One Month After Board Retreat 87Community Centers of Mission City Strategy Overview 87Summary 90Notes for Board Members 91Resource Center for Truth 3 994 Truth 4: Execution Drives Results 101Community Center of Mission City One Year Later 104Relentlessly Communicate Strategy at Every Opportunity 106Focus on What Is Most Important 109Strategic Planning Committee Meeting to Review Operating Plan for Coming Year 109Establish an Annual Plan with Clear Priorities, Targets, and Progress Measures 112Community Centers of Mission City Annual Operating Plan 116Execute the Plan 118Ends Versus Means Goals 122Summary 123Notes for Board Members 124Resource Center for Truth 4 1245 Truth 5: Continue to Grow as a Leader 125Let's Start at the Beginning 126My Leadership Journey 127Community Centers of Mission City: Three Years Later 131Leadership Changes 134Four Keys to Continuously Growing as a Leader 135Nurturing a Growth Mindset 138Gender Differences? 140Continue to Learn 142Some Leaders Have a Specialty 144Executivitis 147Summary 147Notes for Board Members 148What About Succession Planning? 151Resource Center for Truth 5 1526 The Road Ahead: Trends and Challenges That Will Shape the Future 153Community Centers of Mission City: Six Years Later 154Trends, Challenges, and Opportunities 155What Will Be Required of Leaders? 166Developing the Next Generation of Leaders 173Final Thoughts 174Notes for Board Members 175Resource Center for The Road Ahead 176Resource Center 177References 219About the Author 223Index 225
ED MISHRELL (retired) was the Chief Strategy Officer at the Boys & Girls Clubs of America (BGCA) from 2010 to 2019. He led the development and deployment of BGCA's strategic and operating plans. He is a sought-after speaker and presenter and has led hundreds of leadership training programs at various regional and national conferences.