ISBN-13: 9781448665792 / Angielski / Miękka / 2009 / 36 str.
This booklet is a telephone and cell phone communication skills guidebook for business and everyday life. Sections include: - Guidelines for General Telephone Usage - Guidelines for Cell Phone (and other Wireless Device) Usage - Guidelines for Leaving Voicemail Messages - Guidelines for Business Communications - Example Conversations Everything you need to know about proper telephone etiquette is included within.