Technology and Public Management

ISBN-13: 9781032341125 / Angielski / Miękka / 2022 / 528 str.

Alan R. Shark

Opis

This textbook is designed for students of public affairs at every level who need to know and understand how technology can be applied in today’s public management workplace. The book explores the latest trends in public management, policy, and technology and focuses on best practices on governance issues.

Spis treści

1. Contemporary Trends in Public Administration and Technology  2. Governance and Leading Innovation—Who decides?  3. E-government and Digital Government: The Rise of the New Civic Media  4. Broadband, Mobility, and the Internet—Policies and Technology  5. The Data Factor—Transparency, Reform, and Improved Data-Driven Decisions  6. Managing Knowledge and Data Management  7. Geospatial Systems and Planning—Mapping and Visualizing the Future  8.Managed Software, Hardware, and Shared Services—Once Upon a Cloud  9. Assessing and Measuring IT Performance  10. Cybersecurity—Understanding and Managing Risk  11. The People Factor—Managing the Human Resource Function in a Technology Environment  12. Ethics and Digital Equity  13. Nonprofit Technology Management  14. Future Challenges—Artificial Intelligence, Robotics, Privacy, Public Trust