Talk at Work: Interaction in Institutional Settings

ISBN-13: 9780521376334 / Angielski / Miękka / 1993 / 596 str.

Paul Drew; John Heritage;Drew/Heritage

Opis

Talk at Work is a major collection of studies of language and interaction in a wide variety of institutional and workplace settings, including doctor-patient consultations, legal hearings, mass media, job interviews, visits by health visitors, psychiatric interviews, and calls to emergency services. A theoretical overview of the distinctive contribution made by conversation analysis to our understanding of talk in institutional contexts is followed by reports of the contributors' original empirical research.

Spis treści

Part I. Theoretical orientations: Part II. The activities of questioners: Part III. The activities of answerers: Part IV. The interplay between questioning and answering.