ISBN-13: 9781910158678 / Miękka / 2017 / 256 str.
ISBN-13: 9781910158678 / Miękka / 2017 / 256 str.
Recruiting and retaining happy and well trained staff is key to the success of all customer-facing businesses. This book is the first to explore on this important topic from an individual and personal perspective rather than a company perspective.