Supporting Work Team Effectiveness: Best Management Practices for Fostering High Performance

ISBN-13: 9780787943226 / Angielski / Twarda / 1998 / 416 str.

Eric Sundstrom & Associates; &. Associates;Sundstrom

Opis

A Guide For Managers Of Team-Based Organizations

One of few books to address the management issues of team-based companies, this work shows how to build an organizational infrastructure conducive to superior team performance. The work dispenses with the usual one-model-fits-all approach to identify six distinct types of teams?production, service, management, project, action, and advisory?and explain in detail how to design, implement, and manage the unique systems, policies, and practices that support each. The contributors?all leading consultants and researchers?draw from important case studies to present the best management practices of team-based organizations. Covers every nuance from management structuring to team staffing to information systems. Even shows how to create a physical facility that's right for teams.

Spis treści

Preface.

Ackowledgements.

The Authors.

Part One: Laying the Foundation for High–Performance Work Teams.

1. The Challenges of Supporting Work Team Effectiveness.

2. Organizing Teams for Success.

3. Selection and Staffing for Team Effectiveness.

Part Two: Leading, Training, Measuring, and Rewarding Teams.

4. The Roles of Leaders in High–Performance Teams.

5. Training for Team Effectiveness.

6. Measurement and Feedback Systems for Teams.

7. Creating Effective Pay Systems for Teams.

Part Three: Infrastructure for Team Effectiveness.

8. Information Technology and High–Performance Teams.

9. Communication Technologies for Traditional and Virtual Teams.

10. Facility Design for High–Performance Teams.

Part Four: Best Management Practices for High–Performance Teams.

11. Supporting Work Team Effectiveness: Best Practices.

Appendix.

Chapter.

Notes.

References.

Index.