Supply Chain Management Best Practices

ISBN-13: 9781119738237 / Angielski / Twarda / 2021 / 320 str.

David Blanchard

Spis treści

Preface xvAcknowledgments xixPart 1 Introduction to Supply Chain Management 1Chapter 1 If Supply Chain Is the Answer, Then What's the Question? 3You Knew This Job Was Dangerous When You Took It 3The Big Picture 5The Supply Chain's Back Story 7Roadblocks on the Supply Chain Path 9Separating the Good from the Best 10Notes 13Chapter 2 Anatomy of a Supply Chain 15Aerospace: Changing the Game, for Better or Worse 17Consumer-Packaged Goods: The Moment of Truth 18Food and Beverage: Cutting Out the Middleman 20Healthcare: Driving Out Waste 21Industrial Products: Diversity in the Supply Chain 23Oil and Gas: Managing the Managers 24Pharmaceuticals: Innovation in Real Time 24Retail: It's Amazon's World--We're Just Shopping in It 26Notes 27Chapter 3 Supply Chain Metrics: Measuring Up to High Standards 29How to Prevent a Supply Chain Heart Attack 30What Makes a Supply Chain Leader? 31Measure Satisfaction 33Everybody's Talking About Benchmarking 34Do the Right Things 35Setting Your Sights High 36Supply Chain Checkup 37Learn the SCOR 38SCM for Dummies 39Follow the Roadmap 40Make It All Meaningful 41Focusing on the Customer 42Notes 43Part 2 Traditional Core Processes of Supply Chain Management 45Chapter 4 Planning and Forecasting: Headed for the Future 47A Bias Against Good Plans 49From Soup to S&OP 50No Time Like the Real Time 51End-to-End Integration 53Analyze This 54A Happy Ending 56Notes 57Chapter 5 Procurement: Go Right to the Source 59A Formula for Success 60Managing the Changes 62Keep Your Friends Close and Your Suppliers Closer 62Looking Backward to See Forward 63Ensuring a Healthy Supply Chain 64It Seemed Like a Good Idea at the Time 67An Online Car Wreck 68A Rating Service for Buyers and Sellers 69Sustainable Sourcing Pays Off 70Closing the Loop 71Notes 72Chapter 6 Manufacturing: Supply Chain on the Make 75The Toyota Way 77Nearly Perfect 79Leaning into Quality 80Don't Settle for Occasional Improvement 81The Value of Teamwork 83Leaning in the Right Direction 84Smart Manufacturing, Smarter Suppy Chains 85Supply Chain in 3D 87Collaborating on Product Designs 88The Future of Manufacturing 90Notes 92Chapter 7 Transportation: Logistics à la Mode 95Riding the Roads 96Regulations and Deregulation 97Fuel for Thought 98A Capacity for Change 99Know Thyself, and Thy Carrier, Too 100Collaboration Is a Two-Way Street 101A Carrier by Any Other Name 102Automate to Consolidate 103Autonomous Vehicles on Land, Sea, and Air 105Do-It-Yourself Logistics 108The Last Mile 109Get It There on Time 110Notes 111Chapter 8 Distribution and Warehousing: Going with the Flow 113Omni-Channel Surfing 114A Great Idea in Theory 116Virtual Inventory 117Cross-Docking, Compliance, and Collaboration 119Handle with Care 120Saving on Labor 121How to Better Manage Your Warehouse 122Design for Supply Chain 124Striking the Proper Balance 125A Site for Sore Eyes 126How Much Is Too Much? 127A Quick Guide to Site Selection 128The Three Deadly Sins of Warehousing 129Notes 130Chapter 9 Globalization: It's a Not-So-Small World 133Playing by Somebody Else's Rules 134Develop a Global Vision 135Following the Plan 136Friendly Nations 137"Low Cost" Sometimes Means "Poor Service" 139Total Cost of Supply Chain 140Take a Look for Yourself 141Finding the Next Global Hot Spot 143The Need for Supply Chain Visibility 144Shoring Up the Supply Chain 145There's No Place Like Home 146Notes 147Chapter 10 Customer Service: Keeping the Customer Satisfied 151The Perfect Order 153The High Cost of Imperfection 155Every Day Is a Holiday 155One Good Return Deserves Another 156Supply Chain in Reverse 158Money in the Bank 159A Better Way to Sell Mouthwash 160A Nine-Step Program for CPFR 162Don't Expect Collaboration to Be Easy 162Respecting Your Partners 163A Culture of Customer Satisfaction 164How to Get the Most Out of a Relationship 166Notes 167Part 3 Supply Chain Strategies 169Chapter 11 3PLs: When You'd Rather Not Do It Yourself 171A Shift to the Supply Chain Side 172Letting Somebody Else Do It 173Supply Chain Essentials and Nonessentials 174Finding Your Core Competency 175The Same Set of Eyes 177The Financial Impact of Outsourcing 178Staying in Touch 179Going Beyond the 3PL Model 179Outpacing the Competition 181Higher Demands, Higher Expectations 182Notes 182Chapter 12 Risk Management: What to Do When Absolutely Nothing Goes According to Plan 185Reducing Your Vulnerability 186Don't Let Their Problems Become Your Problems 187Shelter from Supply Chain Storms 188Cybersecurity Blanket 189Customs-Trade Partnership Against Terrorism 191Getting Countries to Talk to Each Other 192"It'll Never Happen Here" 193Taking Responsibility for Your Supply Chain 196Securing the Supply Chain 197Taking Steps Toward Effective Compliance 198An Investment Worth Making 200Business as Unusual 200Notes 202Chapter 13 Supply Chain Technology: If You've Got the Money, Somebody's Got the Solution 205Getting the Job Done with AI 207The ABCs of RFID 209Proactive Replenishment 211In Search of Payback 213Work the Bugs Out 215A Block Off the Ol' Chain 216An Interconnected Collection of Technologies 218Reinvent, Rethink, Reimagine 220Notes 221Chapter 14 Corporate Social Responsibility: Doing the Right Things for the Right Reasons 223Champions of CSR 224Corporate Irresponsibility 225Who's Minding the Supply Chain? 227The Black Elephant in the Room 228The Carbon Footprint of a Banana 230Don't Reinvent the Wheel 231Bridge Over Muddled Waters 232Eco-Friendly Strategies 234Notes 236Chapter 15 The Financial Supply Chain: Cash Is King 239A Convergence of Talent 240Zero Hour for Budgeting 241Roll with the Changes 242Supply Chain Finance: Part Strategy, Part Technology 243Financials on the Rocks 245Show Me the Money 247Notes 248Chapter 16 The Supply Chain Profession: What Keeps You Up at Night? 251People Management 252Talent Search 254Hiring Problem Solvers 255Training the Next Generation 257Toy Stories 258Gray Matters 259How Diverse Is Your Supply Chain? 260What Keeps You Up at Night? 263The Secret to Supply Chain Success 265Notes 266About the Author 269Index 271

O autorze

David Blanchard is an award-winning journalist and Senior Content Director and Editor-in-Chief of Endeavor Business Media's Material Handling & Logistics and EHS Today. He is a sought-after speaker at major manufacturing industry events and has launched and edited several print and online publications covering supply chain, transportation, manufacturing, and artificial intelligence.