Supply Chain Management Based on SAP Systems: Order Management in Manufacturing Companies

ISBN-13: 9783540669524 / Angielski / Twarda / 2002 / 244 str.

Gerhard F. Knolmayer;Peter Mertens;Alexander Zeier

Opis

In recent years, Supply Chain Management (SCM) has become one of the most widely discussed issues on top managements agenda. One essential precondition for the implementation of SCM concepts are powerful information systems. Many manufacturing companies deploy the logistics modules of the SAP R/3 system. In 1997 SAP enlarged its focus beyond Enterprise Resource Planning (ERP) systems and started an SCM initiative, which resulted in the Advanced Planner and Optimizer (APO) system. Today, APO has become one of the main components of the mySAP.com solutions. This book describes the principles and methods of intra- and inter-company SCM with reference to Release 4.6 of the SAP R/3 and to Release 3.0 of the SAP APO system. It also discusses potential future developments of these widely used software systems. The final chapter of the book contains an annotated overview of the most valuable online resources dealing with SCM.

Spis treści

1 Fundamentals of Supply Chain Management.- 1.1 Order Management, Logistics, and Supply Chain Management.- 1.2 Main Topics in Supply Chain Management.- 1.2.1 Principles.- 1.2.2 Tasks and Competencies.- 1.2.3 Interfaces and Complexity.- 1.2.4 Cooperation.- 1.2.5 Types of Supply Chain Management.- 1.2.6 Methodology of the Supply Chain Council.- 1.2.7 Potential Benefits and Controlling.- 1.2.8 Possible Obstacles.- 1.3 Software Support for Supply Chain Management.- 1.3.1 Enterprise Resource Planning Systems.- 1.3.2 Supply Chain Management Systems.- 2 Application Systems in the Individual Business Functions.- 2.1 Engineering.- 2.1.1 Development Teams.- 2.1.2 Concurrent Engineering and Simultaneous Engineering.- 2.1.3 Variant Policies.- 2.1.4 CAD Systems.- 2.1.5 Product Data Management.- 2.2 Sales.- 2.2.1 Approaching the Customer.- 2.2.2 Quotation System.- 2.2.3 Order Entry and Verification.- 2.2.4 High-Level Sales Strategies.- 2.3 Procurement.- 2.3.1 Sourcing Strategies.- 2.3.2 Centralized and/or Decentralized Procurement.- 2.3.3 Intra- and Inter-Company Organizational Changes.- 2.3.4 IS for Procurement.- 2.4 Production.- 2.4.1 Organizational Structures in Manufacturing.- 2.4.2 MRP Systems and Beyond.- 2.4.3 Non-traditional Concepts.- 2.5 Distribution.- 2.5.1 Distribution Types and Tasks.- 2.5.2 Intermediaries in the Distribution Process.- 2.5.3 Information Systems in Distribution.- 2.6 Service Management.- 2.6.1 Call Center.- 2.6.2 Help Desk.- 2.6.3 Archiving Systems.- 2.7 Recycling and Disposal.- 2.7.1 Recycling-Oriented Product Development.- 2.7.2 IS for Recycling and Disposal.- 3 SAP’s Supply Chain Management System.- 3.1 Advanced Planner and Optimizer.- 3.1.1 Supply Chain Cockpit.- 3.1.2 Demand Planning.- 3.1.3 Advanced Planning and Scheduling.- 3.1.4 Transportation Planning and Vehicle Scheduling.- 3.1.5 Available-to-Promise.- 3.2 Business-to-Business Procurement, EnterpriseBuyer.- 3.2.1 Web-supported Autonomous Procurement.- 3.2.2 Connecting Catalogs.- 3.3 Logistics Execution System.- 3.3.1 Warehouse Management System.- 3.3.2 Transport Management System.- 3.4 System Architectures.- 3.4.1 Architecture Variants for Hierarchical Planning.- 3.4.2 Supply Chain Management in Homogeneous SAP Environments.- 3.4.3 Supply Chain Management in Heterogeneous SAP Environments.- 4 Recent Developments in Order and Supply Chain Management based on SAP Systems.- 4.1 MySAP.com Solutions — Effects of the Internet on the SAP Environment.- 4.2 Interview with Professor Dr. Claus Heinrich.- 5 Case Studies on Supply Chain Management.- 5.1 Description.- 5.1.1 Colgate-Palmolive Case Study.- 5.1.2 fischerwerke Case Study.- 5.1.3 Salzgitter Case Study.- 5.1.4 Wacker Siltronic Case Study.- 5.2 Summary.- 6 Internet Resources for Supply Chain Management.- 6.1 Portals.- 6.2 Communities, Societies, and Professional Associations.- 6.3 Research Companies.- 6.4 Consultancies.- 6.5 Vendors of SCM Software.- 6.6 Universities.- 6.7 Journals.- Abbreviations.- References.

O autorze

Professor Dr. Gerhard Knolmayer ist Lehrstuhlinhaber für Wirtschaftsinformatik an der Universität Bern.