Supervision, International Edition

ISBN-13: 9780538472050 / Angielski / Miękka / 2010 / 560 str.

Donald Mosley

Opis

The eighth edition of 'Supervisory Management' continues to take a traditional approach to supervision, whilst emphasising contemporary themes such as leadership and empowerment. Included are self-checks and end-of-chapter skill builders.

Spis treści

Part One: OVERVIEW. 1. Supervisory Management Roles and Challenges. Part Two: PLANNING. 2. Fundamentals of Planning. 3. Decision Making, Problem Solving, and Ethics. 4. Fundamentals of Organizing. 5. Delegating Authority: Empowering Others. Part Three: LEADING. 6. Communication. 7. Motivation. 8. Leadership. 9. Group Development, Team Building and Conflict Management. Part Four: SKILL DEVELOPMENT 10. Conducting Meetings and Facilitation Skills. 11. Coaching for Higher Performance. 12. Managing Change, Time and Stress. Part Five: CONTROLLING. 13. The Art of Controlling. 14. Controlling Productivity, quality and Safety. Part Six: MANAGING HUMAN RESOURCES AND DIVERSITY. 16. Selecting, Appraising and Disciplining Employees. 17. The Supervisor: Labor Relations and Legal Issues.

O autorze

Donald C. Mosley was Professor Emeritus of Management at the University of South Alabama and also the founder and chairman of the Synergistic Consulting Group. Earlier in his career, Dr. Mosley served as Chair of the Management Department at Mississippi State University and as a visiting professor at the University of Otago in Dunedin, New Zealand (where he helped to develop the first M.B.A. degree program in New Zealand). In 1973 he became Dean of the College of Business at the University of South Alabama in Mobile, where he helped the College become accredited by the American Assembly of Collegiate Schools of Business. In 1983, he returned to teaching, research, and consulting; and in 1999 he received the University of South Alabama Alumni Association's Outstanding Professor award and was mentioned in Who's Who Among America's Teachers. Donald C. Mosley, Jr. is an Assistant Professor of Management at the University of South Alabama where he teaches Management Theory and Practice, Organizational Behavior, and Management Seminar. He received his Ph.D. in Business Administration from Mississippi State University. He earned a Bachelor of Arts degree from Millsaps College and a Master of Business Administration degree from the University of South Alabama. He has conducted research in the areas of recruiting, selection, conflict management, teamwork, leadership, and partnering. As a consultant, he has been instrumental in working with organizations in the public and private sectors to implement organizational development techniques and supervisory training programs. Dr. Mosley is a member of the Academy of Management Association and the Southern Management Association. Paul Pietri is Professor of Management at the University of South Alabama; in 1993, the Alumni Association selected him for their Outstanding Professor award. Dr. Pietri has an extensive background as a trainer/consultant to private and public sector organizations, both in North America and abroad. He has designed, administered, and conducted training at the supervisory level for organizations in thirty-five states and Canada. These include International Paper Company, Shell, Dupont, the U.S. Departments of Agriculture, Labor, and Defense, and others. He also helped design curriculum for the Supervisory Communication" segment of Mississippi Public Television's series "Effective Communication". His writings have reflected his training and design experiences, and appeared in such journals as Training, Organizational Development Journal, Industrial Management, and others."